Customized products will be delivered based on the agreement between both parties.

4、Express Logistics: Small items are shipped by default using express delivery (YTO). Large items are shipped using express freight or small logistics companies. For bulk goods, please communicate with customer service to indicate the logistics consignment, so that you can pick up the goods at the shortest time and the nearest location. We solemnly declare that both express delivery and logistics are beyond our control. Please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival of the express delivery and logistics as the basis for our evaluation.

5. About Receiving: Please personally sign for the goods upon delivery. If someone like family members, friends, or the gatekeeper signs for you, it will be considered as if you have received it. Please ensure to open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify, claim compensation, or refuse to sign with the delivery personnel directly.

6. About after-sales service: If there are any product issues within seven days from the date of receipt, please contact us immediately. We will provide a reply for replacement or exchange, and we will no longer accept after the expiration date. For bulk orders of online sellers and offline wholesale customers, if there are some quality problems with the products, we can provide a product exchange service for the problem products.

7. About Feedback: Your honest feedback is our relentless motivation to move forward. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If there are any problems, please contact our online customer service immediately, and we will provide you with after-sales service. Your satisfaction is our pursuit!