Explain the evaluation of negative feedback. The wood base may absorb water and grow mold in wet weather, which is a normal phenomenon.

So keep it in a dry place for maintenance, it's okay to have a little mold.Wipe the oil or wax with a dry cloth.

Please do not leave random negative or low ratings if you do not like the product. If you need to apply for a refund, I will bear the shipping costs.

This product is made from chicken wing wood/black elm wood/imported green handle mulberry wood processing.

Excellent workmanship, welcome to choose! Support custom-made! 

This link yellow base material selection green handle mulberry wood belongs to easy cracking wood, winter climate dry, cold place cautiously, suggest first take sample trial, can accept then bulk purchase, because the climate caused by cracking, no return, thank you for understanding.

 Natural wood is not completely flawless, and occasional small scars, minor cracks, or color variations are normal phenomena that do not affect its use. Just as we would not reject the value of a tree for a single scar when purchasing raw wood, perfectionists should be cautious, thank you for your understanding!

【Logistics Transportation Instructions】
Small quantities are more cost-effective to send by courier, while large items are more cost-effective to send by logistics. Our store supports mixed batch orders. The shipping fee setting is not particularly precise. After the customer places an order, please contact the customer service to modify the shipping fee.
【声明】
1. All products in our store are made of natural solid wood and handcrafted, so it is inevitable that there will be wood grain, knot holes, edge skin. The product images are taken from the actual items, and the display on the computer may not be accurate due to differences in lighting or monitor resolution. The color of the product should be determined by the actual item received.
2. Once you confirm that your order has begun to take effect and has entered the factory's order process, you are no longer able to cancel or modify your order. If there are special reasons that require a modification, please contact the customer service representative you are in touch with.
If the order does not cause any loss, it can be adjusted, and we will modify it for you free of charge. If you change the goods for no reason in the middle of the process, return the goods, our company has the right to deduct 20% of the value of the returned goods as a penalty.
【Shipping Time】
Orders placed before 3 PM will be dispatched on the same day. If the item is out of stock, we will contact you promptly.
【Inspection and Receiving】
Please check the packaging of the goods for any damage upon receipt. If there is any damage, please sign for it as damaged. Or, please inspect the goods in the presence of the courier and contact our customer service in a timely manner to resolve the issue.
【关于售后】
All the product images of our factory are taken from actual products, and we do not generally perform Photoshop processing to ensure that customers can see the most authentic goods. We strive to show the images of the products with the smallest color difference. However, due to the differences in color display between mobile and computer monitors, there may be slight differences between the actual products and the photos. If you are concerned, please do not purchase. Buyers should not generally consider something to be poor or of poor quality based on subjective factors, as this cannot be a reason for returning or refunding the goods. If there are any wear and tear, please contact our customer service for handling, and we will resolve the issue appropriately.
【关于评价】
After each transaction, the buyer has an opportunity to evaluate the store. We place great importance on your feedback and ask that you not make a neutral or negative review based on your mood. If you have any dissatisfaction with the product after receiving it, please contact the store owner first. The owner will resolve the issue properly. Please resolve the issue before leaving a review. We strive to achieve a full positive feedback! If you have any dissatisfaction with the product and do not contact the store owner to resolve the issue, any neutral or negative reviews will be considered malicious reviews and will be reported to Taobao!