pet supplies interactive self-hi wooden playing rod feather bell mouse toy relieving stuffy wooden pole teaser

【Shipping】

Our store defaults to [Zhongtong and Shentong express services]. Large items are sent via logistics; please contact customer service for further details!

【Time】

The store closes shipping at 17:00 every day. Generally, shipping will be completed within about 8–48 hours after the order is placed. In case of any special circumstances, we will notify you immediately. If you cannot be contacted promptly, please contact the online customer service directly. The actual shipping time and arrangements for large orders shall be subject to the schedule set by the warehouse!

【EMERGENCY】

In case of a peak order period, our store will ship orders in the order they were placed. In special circumstances, delivery may be delayed. If you need it urgently, please contact customer service promptly!

【Services】

Support getting samples for free, domestic sales/cross-border one-stop shipping, OEM and other cross-border customization services!

【Return & Exchange】

If you need to return or exchange the item or have any issues with it, please contact customer service promptly after receiving it. Do not return it without authorization!

Regarding after-sales service

We will cover the shipping costs.

The buyer will cover the shipping cost

If the wrong style, color code is sent, or the item has extensive unclean stains or damage, our store will cover the shipping costs for both the shipment and your return. However, please note that we will not be responsible for any losses if it is found to be caused by human damage or if the item is returned without the consent of our staff.

All products in this store are photographed in real settings. Product details are based on the actual items received, and measurements are taken manually. If you refuse to accept or exchange them due to subjective reasons such as dissatisfaction, unmet expectations, or color differences, the shipping cost must be borne by you. The package shipping price includes shipping fees; the shipping fee for one order is 4–8 yuan. If you refuse to accept or exchange the item, please deduct the shipping fee.

Items that become stained with water after soaking, show wear or damage, or have other issues that prevent resale are not eligible for returns or exchanges! Please do not send returns using self-payment!

Please fill in accurate and valid shipping information. It is recommended to leave a note inside the package or the original purchase and shipment list (indicating the Wangwang purchase number or order number).