If you have any questions or encounter any problems during the purchase process, please contact us by phone, QQ. We will discuss with you various problems encountered in the shopping process.

      Minimum Order Quantity

 1We do not sell individually, and the minimum order quantity is one box per style or a multiple of the box quantity.

 2Each product is marked with a minimum order quantity on the website, and it is best to ship in boxes. All goods prices do not include shipping fees, tax, and the fragility fee includes wood frames.

  2. Freight Allocation Method

1Our usual shipping time is 5-7 days.about a day or so.

ATo ensure the quality of our products, we do not have any stock available. We start making the order once it is received, so please do not place an order if you are concerned about the time.

BWe will start making the goods for you on the second or third day after receiving your payment, ensuring that it will be completed within 10Deliver the goods within the working days.The payment day does not count, and the next day counts as 10.Delivered within working days. For large quantities, the agreement shipping time will be followed.

2Special circumstances may result in a delay in shipping.

ASometimes, the factory has to rush to meet foreign trade orders, which can lead to a tight schedule. As a result, the delivery of your goods may be delayed by a few days. Please be patient and don't worry.

BIf the materials for the products you have ordered are out of stock before we process your order, our customer service staff will inform you by email or phone. The shipment date will be delayed, and we will ask you whether you want to cancel the order or change the style.

CIf you find that the quantity of goods received is incorrect, please don't worry. Our warehouse has shipping records. Please contact our customer service staff to verify and check.

 Three, shipping

 Before arranging the shipment, our customer service will confirm the order with you. The products on the Internet can be produced and supplied in time, but there may be the possibility of temporary material shortages, so after we see your order, we will first check if there is a material shortage. If there is, we will inform you whether you can change to other styles.。

2After the customer's order payment, please notify our customer service in time so that our factory can arrange production and shipping in time.

 ThreeIf your order is large, we will contact you in time.

 4For products with multiple colors, the standard practice is to mix several colors. If there are any other requirements, please contact customer service.

 5If you need to include a shipping list in the shipment, please specify it in your order. (Because many customers do not want us to include a shipping list, and if there is no special instruction, we will not include a shipping list.)

 6After the shipment, we will notify you to check and receive the goods.

 7If you have any other questions, feel free to contact the customer service by phone at any time.

  IV. Freight Charges

1In general, we ship all goods through the freight department (which reaches most cities at or above the county level directly or via transfer). Once the goods arrive in your city, the freight company will call you to notify you to pick up the goods. Freight is usually calculated based on the number of pieces, and the specific reference is the freight company's charging standards. Customers who ship by freight, you can pay the freight company when you pick up the goods. As long as you pay us for the goods, you only need to pay the goods.

2When receiving the goods, please check if the box is intact, and the wooden frame is intact. If you suspect whether the product is damaged, please inspect the goods on the spot at the freight department. If it is due to the relationship of the freight department, you will need to solve it yourself. If it is indeed damage due to non-human factors of the freight department, and the outer packaging is intact, you can contact our customer service, and the manufacturer will be responsible for exchanging.

3If you have any special requirements, such as a specific courier department, please specify when placing your order, and we will ship to the courier department you specify. Local deliveries are available.

  V. After-sales Service

1During the purchase process, if you encounter any issues, please contact us by phone or QQ.Please contact us, and we will discuss with you any issues you encounter during the shopping process.

2If the goods are not received on time within one week after shipment, we will immediately check upon receiving the customer's inquiry and provide the most timely response to the customer regarding the corresponding issues.

3If you discover any quality issues with the goods after they arrive, you must report them within 24 hours of receiving the shipment.Please provide feedback within an hour and provide images.

4If any damage occurs during the transportation process, we will not assume any responsibility for the loss, but we will do our best to pack the products carefully and communicate with the freight company to minimize the risk of transportation damage.

5Please communicate with our customer service before returning the goods. If you return the goods without any notice, we will not process it.

6If we deliver the goods in time, and any loss caused by the delay of the freight company's delivery time, we will not assume any responsibility or compensation.    

About Us

  Fragrant Dry Flowers specializes in the manufacture and sales of various dry flower scents. After years of rapid development, our factory relies on our perfect market, convenient transportation, and developed information network. We are bold and enterprising, brave in exploration, and have now become a new star in the dry flower scent industry. Innovation continues, creativity is unlimited, adhering to the principle ofQuality and price are both excellent.Reputation First”Our business philosophy is to provide honest, sincere, sincere, sincere, and honest service to our customers. Our factory has always adhered to the strictest quality standards and continues to develop innovative new products. Innovative development concepts, creating exquisite products, innovative business models to expand the international market space, the products not only sell well across the country, but also export to Europe, America, the Middle East, Southeast Asia and other countries, building a global market network. The gathering of excellence is our unwavering pursuit, and the sharing of business opportunities remains our original intention. In the future development, Fangfang is willing to work with you to jointly develop and create a broader market.Welcome new and old customers both at home and abroad to visit and shop.。