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1. The following conditions shall not apply for refund and replacement: incomplete packaging, accessories or incomplete related materials of the returned products; Repair or refit without authorization; Failure to use or store in the normal way; Exceeding the shelf life of the product; The returned products are labeled so that they need to be made fake.
Ii. If the customer finds product quality problems and returns the goods, he/she shall return the goods to our company by surface mail package. The customer shall pay the freight in advance. After receiving the goods, the company will supplement the freight and the actual cost of the goods according to the list of the post office. If the customer returns the goods by express delivery or other means without communication with the customer service, the company will only bear the cost of surface mail. The warehouse will refuse to sign for the delivery
3. All returned packages should be returned with real name (i.e., fill in the name of the orderer) and the name of the consignee should be filled in with liu bin, so that the company can save time and effort in collecting, inquiring about the package and improving efficiency for better service for customers.
Iv. Before the return package is mailed, it shall communicate with the customer service and send the return list. The return list shall be attached to the return package.
5. Direct return without communication with customer service staff before return shall not be accepted.
Vi. If the goods are returned for reasons other than those in the imagination and there are no quality problems, the goods shall not be accepted. If the goods are returned for transportation, the customer shall pay for the goods.
Any dispute arising from the return of the goods shall be arbitrated by the people's court of yiwu or settled through consultation by both parties.
|Main Products:||Key rings, movies, games, alloys, anime, butterfly knives, swing knives, bows and arrows, swords, necklaces and other gifts|
|Address:||70635, 5 Street, 5F, 105 Gate, International Trade Mart (District 5),Yiwu,China|