01. The list price of all products in our store is ex-factory price, excluding postage, freight and taxes (the freight is paid by the customer himself). If the products you buy are of large size and easy to be damaged, they are all made of wood. It can reduce the possibility of damage in product transportation. The cost of each wooden frame is 10 yuan.
Color difference: the color difference and color caused by the background, light, and computer display restoration degree will be different, not within the scope of control, is not a quality problem. Goods in kind prevail. It is basically handmade. If you care about color difference and small defects, please consider carefully before deciding whether to order.
03 on receipt: please be sure to sign for the delivery of goods, such as family, friends, doormen, etc., will be regarded as my signature. Please open it on the spot and sign for it. If the goods are damaged in the process of transportation, please directly verify the claim to the dispatcher or refuse to sign for receipt.
On the issue of breakage: we have done our best in product packaging. The company only cooperates with logistics companies with good reputation to ensure the safe arrival of goods. In case the product is damaged and cannot be repaired, please contact the customer service to give you a solution. (overseas and Hong Kong, Macao and Taiwan excepted, Hong Kong, Macao and Taiwan due to long distance, transportation caused by damage we do not bear.)
Express logistics: our default express is logistics. Please contact the customer service to modify the freight for express delivery. You should pay the freight to us first. We are helping you pay the express company. There is direct logistics from yiwu to all parts of the country. When choosing logistics, we will try our best to choose the unloading point close to you, which is not guaranteed to be nearest to you. If there is a designated logistics please explain with customer service personnel, logistics freight is generally calculated by volume, if there is a higher freight rejected for reasons, we do not return. We can't guarantee the speed during the transportation. The transportation time is different in different regions. If there is a customer who has a clear time requirement, please do not place an order. I will contact you by phone when the freight arrives.