In order for members to receive the service they deserve and to avoid unpleasant incidents, both parties, in the spirit of mutual understanding, fairness, and voluntary participation, agree to abide by the following terms:
1. Our store promises
Responsible for the information directly released by our company. If there is a discrepancy between words and deeds, causing direct losses to merchants, the website will bear the responsibility. However, we refuse to bear the losses caused by the customer's own reasons (such as not reading the product details, product attributes. For example, single pendant is not matched with chains, the product does not have a packaging box, the product size and imagination are different, etc.) We hope customers can read more and ask more.
Product images are real shots of the actual items, but some are from the internet. We strive to ensure that each product description is accurate, and customers can rest assured to make their selections. In the event of a serious error due to our negligence, we will promptly correct it and provide free exchange or return services.
Strictly supervise the quality of the products. If there are any quality issues, the company will implement unconditional return and repair services.
Note: The company is only responsible for the current confirmed immediate orders. Due to the need for frequent updates, if there are any changes after the member places an order, we will notify them in time, and it is up to the member to decide whether to cancel the order.
II. Order Requirements for Members
Carefully check the order (price, quantity, specifications, etc.), and if there are any special requirements, please make them known in time.
The delivery address and contact information must be accurate, or you will bear the related losses caused thereby.
Pay for the order promptly. If the payment is not made within three days after the order is placed, The order will automatically be voided.
Please check the goods upon arrival (quantity, QualityandSpecifications, etc.), if you have any questions, please contact us immediately.If no problemPlease confirm the receipt in time and give us a five-star positive feedback! (Thank you!)
Article 3: Additional Agreements
If both parties reach an agreement through other means that conflicts with this clause, they shall execute the agreement as agreed by both parties.
Defective Exchange: Members may exchange defective products they receive within a certain period of time after receiving the goods.3—7Within 30 days, if you discover a product with a genuine quality issue. Please contact us first for an exchange, and we will bear the round-trip shipping costs once.
Company maintenance or maintenance: The company will charge relevant fees according to actual circumstances. If the product quality problem is caused by the company, the company will take full responsibility unconditionally. If the product damage is caused by the customer's carelessness, etc., the company will add according to the customer's requirements.For repair processing, but the return postage shall be borne by the customer. If the repair is completed, it will exceed.10.00The cost of the yuan is borne by the customer for the basic labor fee.