In order for members to receive the services they deserve at Wangbang Jewelry Co., Ltd., and to avoid any unpleasant incidents. Both parties, in the spirit of mutual understanding, fairness, and voluntary principles, agree to abide by the following terms:
1. Wangbang Jewelry Co., Ltd. commits to being responsible for the information directly released by our company. If there is any inconsistency in words and deeds, and it directly causes losses to merchants, the responsibility will be borne by this website. However, we refuse to bear losses caused by the customer's own reasons (such as not reading the product details, product attributes. For example, a single pendant is not matched with a chain, the product does not have a packaging box, the product size and imagination are different, etc.) We hope customers will look more and ask more. The product images are real shots of the actual goods, but some of them come from the internet. We strive to ensure the accuracy of the description of each product, and customers can rest assured to choose. If there is a serious mistake due to our neglect, we will correct it in time and provide free return and exchange processing. We strictly supervise the quality of the products. If it is a quality problem, our company implements unconditional return and repair. Note: Our company is only responsible for the current confirmed immediate orders. Due to the need for frequent updates of information, if there are changes after the member places an order, we will notify you in time, and the member will decide whether to cancel the order.
II. Members are required to carefully check their orders (price, quantity, specifications, etc.), and if there are any special requirements, they must be promptly indicated. The delivery address and contact information must be accurate, or they will bear the related losses caused by this. Please make timely payment for the order. If the payment is not made within three days after the order is placed, the order will automatically become invalid. After the goods arrive, please check the goods (quantity, quality, specifications, etc.), and if there are any problems, please contact us in time. If there are no problems, please confirm the receipt of the goods in time and give a five-star positive feedback! (Thank you!)
Article 3: Other Agreements
If both parties reach an agreement through other means of communication that conflicts with this clause, the agreement shall be executed according to the parties' agreement.
Exchange of Defective Products: Members who discover quality-related issues with the products within 3-7 days of receiving them are requested to contact the company first and then proceed with the exchange. The company will bear one round-trip shipping fee.
Company Maintenance or Maintenance: The company will collect relevant fees based on the actual situation. If the product quality problem is caused by the company, the company will take full responsibility unconditionally. If the problem is caused by the customer's carelessness, such as product damage, the company will repair the product according to the customer's request, but the round-trip postage shall be borne by the customer. If the repair costs exceed 10.00 yuan, the customer will bear the basic labor fee.
Merchant Suspicion Detailed Explanation
A、Product Advantages: All the materials used in our jewelry are imported soft white copper, eco-friendly copper, and refined silver.
High gloss quality, imported German polishing technology, even if the cutting surface is meticulously processed, the general public is difficult to distinguish. Compared with silver craft, it is equally high quality except for the huge price difference; high-quality electroplated platinum layer, strong thick silver, plated with protective film, the surface color retention is long, not easy to fade, anti-oxidation, anti-allergy. Most of the products sold online are made of copper. The pictures on the product detail page are all real shots. The material described above is for reference only, but it can be custom-made.
B. Rich product line: product stock, new product guidance, custom needs
Our rich product line is our foundation. Whether it's a hit product or a promising new model, we can provide our existing inventory to merchants. Our company releases new products every month, leading the fashion trend, and can also flexibly customize products according to any customer needs. There are no high requirements, and small and medium-sized customers can participate in cooperation.
C、Superior production line: High productivity, meticulous processes, and high-end products
Our company's daily output is over a thousand pieces, and we also have a large number of processing plants to shorten the production cycle and deliver in time. The production of our products involves more than ten processes, from prototype to final inspection before shipment. Each process is essential and subject to strict requirements. Professional high-end jewelry, because of our professionalism, we are dedicated!
D、 Our Services: Provide effective assistance, reduce the requirements for wholesale.
Supplying goods alone is not our ultimate goal. We strive to assist merchants in rapidly selling their products. Therefore, we have specially established an experienced promotion department to share promotion methods, provide assistance with product image promotion and store design, etc. Our company offers mixed wholesale, with extremely low minimum order quantities. You can order custom new products starting with 100 pieces per style!
Process Customization
The company relies on its own factory to provide personalized processing and custom services for customers.
Merchants only need to provide product samples or clear images of product details and their related dimensions, and we can process and customize them based on these.
Our company will estimate and verify the products based on the customer's customized needs.
During the production process, merchants are required to prepay the mold fee, ranging from 0 to 200 yuan. After our company receives the sample produced by the mold, we will communicate, confirm, and verify it. Only then will we proceed with the production.
For large custom orders, before production begins, merchants must pre-pay a 20-50% down payment based on the quantity of the custom order.