Shoot before reading

1. Is the product picture the same as the actual product?

A: We promise that all photos will be taken in kind, but there will be subtle differences due to different reasons such as monitors, but we will provide real pictures as much as possible.

2. When can the products I bought be shipped?

A: Generally, for small purchases, we will issue them within two days. If the quantity is large, we will communicate with you about the specific time!

3. What if the product is damaged after receiving it?

A: If the product received is damaged, please do not panic, feel free to sign for it, and then send the photos of the damaged product to our online staff within 48 hours, we will send you a new copy immediately (free postage, free product charge). We will ensure the interests of our customers and let you get a complete product.

4. Is the product defective? Is a non-defective product?

Answer: small defects of ceramic products are normal technological phenomena and cannot be completely avoided. The ceramic manufacturing process is relatively complicated. Although the quality management ability of China's ceramic industry has been greatly improved, due to the manual processing (painting, decals, etc.) of the ceramic manufacturing process, therefore, small defects such as bubbles cannot be completely avoided, but if you are extremely picky about small defects, we recommend that you purchase ceramic products carefully.