1. Return and exchange policy: if the product has quality problems, it can be returned within 15 days (subject to the order date), but it must be a product that has been used by the buyer with intact packaging and intact products, we do not accept returns. Please contact our customer service to apply for a return and send the goods back (the buyer is responsible for the shipping fee)
2. Customer-specified or style delivery: Multi-Color and multi-color products are randomly mixed by default. The company will try its best to meet the product and style orders specified by customers in the order remarks. Individual orders are subject to warehouse inventory, the style cannot meet the customer's requirements, and we do not accept the return caused by this.
Auto Logistics: If your goods are heavy (more than 15 kilograms, or not in Jiangsu, Zhejiang and Shanghai), we strongly recommend that you use auto logistics to reduce transportation costs, for example, A 10kg piece of goods is sent to Shenzhen, and the Express fee is usually 40-50 yuan, while the automobile transportation only needs 10 yuan for logistics and express delivery. The time required for you to receive the goods is almost the same. After the goods are delivered, the shipping department will call you to pick up the goods at the designated shipping point. Generally, you must pick up the goods within 3 days to avoid warehousing fee.