Color difference explanation:Due to the differences in the background, lighting, and the color reproduction of computer monitors, the color difference and color of the goods may vary, which is beyond our control and is not considered a quality issue. The goods are subject to actual items. Most of them are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider before making a decision to order.

About Shipping: After the buyer places an order and makes payment, we will ship the goods within 48 hours (two days). Generally, if an order is placed and paid before 4 PM, the goods will be sent out that same day. (Excluding weekends.) If there is a stockout, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out.

Express Logistics: 03We default to express delivery. If you need other express delivery, please contact the online customer service. If the express delivery does not arrive or if you urgently need the goods, please contact the customer service. For bulk goods, please inform the customer service of the logistics company address and the name of the freight station (limited to the company's proximity). This will help you pick up the goods in a short time and at a nearby location. We solemnly declare that express delivery and logistics are beyond our control. Please do not use the service attitude and arrival time of express delivery and logistics as the basis for our evaluation. We can only cooperate with you and communicate with the express delivery to try to provide you with better service.

04 About Receiving: Please make sure to personally sign for the delivery. If someone like family members, friends, or the gatekeeper signs for you, it will be considered as your personal receipt. Please open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the claim or refuse to sign directly with the delivery personnel.

05 About After-sales Service:Please contact us within seven days from the date of receipt if there are any quality issues. We will provide a response for returns and exchanges. We will not accept any requests after this period. If there are no quality problems, we will not process any returns or exchanges. If the buyer is dissatisfied with the product due to personal preferences, such as not liking it, significant differences from the pictures, not meeting expectations, or not being as good as they imagined, the product is not eligible for returns or exchanges.

06 About Evaluation: Your sincere evaluation is our relentless motivation for progress. If you are satisfied with the goods and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction and return you to a happy mood.