Shopping Terms and Conditions:

Please read the following contents carefully before shopping.

Price and Payment Instructions: 

1. Due to the fluctuation of toy materials, please inquire about the price from the customer service before placing an order!

2. All products in our store are exempt from tax, shipping fees, and any other charges. All payments must be settled in Renminbi. (Unit: Yuan)

3. Payment Method: Support online ordering payment, bank transfer, and Alipay payment is limited to "immediate payment".

Shipping Instructions: 

2、The delivery method can be arranged according to the customer's requirements, including logistics, freight, and courier services, etc. The payment method for the freight charge should be confirmed with the customer service. The arrival time varies due to various reasons such as distance, transportation conditions, transportation methods, weather, etc. between different regions. For specific information, please confirm with the customer service or the carrier company. The transportation is completed by a third-party logistics company, which is beyond the control of our store. The estimated arrival time provided by the logistics company is for reference only and is not part of the contract for this order. It is also not a reason for returning the goods.

Signature Instructions: 

1. Express delivery receipt: The package needs to be signed for by the person himself, and the courier should be present to inspect the goods and sign for them at the time of delivery. If the package is damaged, the number of goods does not match, or the goods are damaged, please directly refuse to sign, and contact the customer service. Once the signature is received, the store will not be responsible for it.

2. Logistics Receiving: When picking up your own goods, please carefully inspect the goods on the freight site for any damage or abnormalities. If you find that the outer box is deformed, damaged, the sealing packaging tape is broken or missing, the sealing tape is incomplete, or there are obvious signs of being opened, please immediately open the package to count and check. If there are errors, you must negotiate with the freight company for compensation. If the problem cannot be solved, please do not take the goods. Contact the customer service to negotiate. Otherwise, after signing, it will be considered as no objection to accepting the goods. When signing the goods, it is necessary for the person to sign.

3. Before we ship the goods, we will conduct inspections and add additional packaging on the original packaging to enhance the protective measures and the ability to withstand the pressure during transportation. However, due to long-distance transportation and the potential issues during the process, such as scratches, dents, and squeezes, buyers who are concerned about these issues should carefully consider before placing an order.

After-sales service:

1. The store does not support a seven-day no-reason return or exchange policy.

2. All products in our store are subject to strict inspection before leaving the factory, and only those that meet quality standards are allowed to leave. However, due to various uncertain factors, there may be quality issues with the products. We can only guarantee that 96%-98% of the products will be free of quality problems after arrival. The remaining 2%-4% fall within the scope of exemption.

3. We do not accept returns in principle, but if there are quality issues due to factory defects, you can contact customer service within 24 hours after receiving the product to negotiate returns and exchanges. However, the shipping costs will be borne by the buyer. Please ensure that the goods are intact, the packaging and accessories are complete, and a note is attached, stating the reason for the return and exchange, the order number. Otherwise, we will refuse to accept the express delivery; if the return or refund is due to damage caused by human, or if the receipt exceeds 24 hours, we will not accept any return or refund.

4. This store is wholesale-oriented, and due to the uniqueness of toys, our products do not offer a three-package guarantee.

5. Images and Colors: Due to lighting, photography, display screen issues, and other factors, the images displayed may slightly differ from the actual products. Additionally, factors such as market changes may lead to adjustments to the product and packaging designs or colors by the factory. Please refer to the actual product for accuracy.

6. Size Issue: All sizes are measured manually, and an error of 1-2CM is considered normal.

7. Other: Our toy products are mass-produced and are good value for money; however, some buyers may find that the workmanship is rough, there are imperfections, and the materials are not of high quality, which do not meet their expectations. These issues are not quality problems. Nothing is perfect, and those who have strict requirements for the product should turn around and walk away. Our store does not accept reasons such as strong plastic feeling, unpleasant odor, insufficiently detailed details, rough edges, etc. for a refund, exchange, or negative feedback.

The above terms will take effect automatically when the customer decides to order our products, without the need for both parties to sign or seal separately. If you do not agree with any of the terms above, please consider carefully and make sure you agree before ordering products from our company.