Our customer base has been growing steadily and expanding. This also gives us confidence in ourselves. Each product goes through a series of tests during the production process. At the same time, we assure our vast customer base that we are always striving for excellence and will do our utmost to ensure high-quality products for our clients.

Regarding express logistics: For express delivery, we choose (Best Express) (YTO Express), and the product price does not include the express shipping fee. Products are normally delivered within 1-2 days within Guangdong Province, and 3-5 days outside the province. In remote areas, it may take 1-2 days longer, so please be patient. If you need other express delivery services, please contact us to modify the shipping fee. For logistics, we choose "Deppon Logistics, Best Logistics, ANN Logistics, Yuancheng Logistics, Shenghui Logistics, Wangda Logistics. For remote areas, we use "transit" logistics. It is generally available in all provinces of the country, but it is relatively slow compared to express delivery, with lower shipping costs.

Regarding after-sales service: If you choose to work with us on a long-term basis, we will consider your interests and, within one year, replace any products with quality issues directly. Please note that this applies to quality issues and not to damage caused by misuse (please observe the fragile return label). Additionally, for any quality issues with the product itself, we offer a seven-day exchange guarantee from the date of purchase. We also offer long-term support (excluding custom-made products). For returns, each party pays for shipping once, meaning the shipping fee is paid by the sender, and we do not accept any items with a collect-on-delivery (COD) option.

Regarding the order and shipping issues: Once you have completed payment, in general, we process your order within 24 hours. In case of any special circumstances, our sales representative will contact you in time to communicate. We hope that your contact information remains online.

Regarding the quantity of orders: For the convenience of your procurement and sales, our company normally has a certain amount of inventory. However, if the order quantity is over 2000 pieces, please contact us to arrange production to avoid delaying your shipment date.

About the receipt of the goods: Please do not sign for the goods immediately after receiving them. Ensure that the packaging is intact, and check if the quantity of the goods is correct. We will include a shipping receipt. If there is a shortage in quantity or any quality issues, please contact us immediately.

Regarding the issue of receiving you: Our customer service team can be quite busy at times, and if we don't respond promptly, it's definitely because we're busy. Therefore, there are times when we might not be able to handle everything, leading to situations where we cannot receive you or respond to your inquiries in a timely manner. We kindly ask all buyers to refer to the detailed product descriptions and shop on their own. Any inconvenience caused is regretted. If you have an urgent matter that requires our prompt attention, you can call our customer service hotline: