How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

All products can be purchased in small minimum quantities as shown on the website; support mixed batch, with a mixed batch amount of 1 yuan or more, with no limit on the quantity; support three types of transactions: Alipay/WeChat, bank direct payment.

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee generated is for express delivery. If you need to send the goods by logistics, please contact our customer service to modify the shipping fee. The logistics shipping fee is collect on delivery.

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold on a stock basis, and the items displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of goods and daily sales volume, there may be cases of stock shortages caused by the failure to remove products in a timely manner. Please understand, and we will contact you by phone or Alipay to resolve the issue.

I have already paid. When will the goods be shipped, and how long will it take to receive them?

Due to the large daily shipment volume, we will ship your order within 10-48 hours after your payment is successful, based on the order payment sequence. The delivery time may vary due to distance, weather, and the operational procedures of different courier companies. Normally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it usually takes 1-2 days. For Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it takes 2-3 days. For other regions, it takes 3-5 days, and for remote areas, it takes 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the item after the corresponding days, please contact our customer service. (If there are delays or loss of parcels due to peak season for online sales, sudden increase in shipment volume, or courier company overflow, please understand. We will make appropriate arrangements.)

I don't have Alipay, is there any other way to complete the transaction?

We recommend using Alipay for the safety of both the payment and the goods. It is also convenient for future shopping. If you really cannot do so, you can accept bank transfers. Before sending money, please contact our customer service to facilitate us in receiving the payment and arranging the shipment of the goods you want as soon as possible. After making the payment, please provide us with your Alibaba account, the bank where you made the payment, and the amount through Alibaba Messenger or your mobile phone. We will check the receipt of the payment and verify the goods before arranging the shipment.

Special Reminder: Please confirm and double-check your bank card number and account! For more details, please contact our customer service!

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

Placing an order will be considered as agreeing to the following terms and conditions.

(1) The amount must be at least 1 yuan to mix batching, and there is no limit on the quantity; each product is ordered according to the minimum order quantity on the Internet.

(2) When mixing batches, there may be missing shipments. If you find that the quantity of goods received is less than the ordered quantity, please contact us immediately. The validity period is within 3 days after receiving the goods. If the deadline is exceeded, we will not provide processing. After confirmation, we will make up for the undelivered goods in time.

(3) If there are no quality problems with the products received, they cannot be returned. We will bear the return freight costs for products with quality issues. For all exchange orders, you are responsible for the freight costs.

If there are any stock shortages, please note 'Stock Shortage, Please Inform Me' in the order comments!

(6) Regarding express delivery, if there is no special note, all orders will be sent using our default ZTO Express. If the destination is not reachable by ZTO, please contact our customer service to arrange for another express delivery. There will be a surcharge for other express services.

Regarding transportation, all logistics fees are collect on delivery. You need to self-collect the goods. When you place an order to purchase the product, contact customer service to modify the shipping fee to 0. If there is no special explanation, to save the buyer's shipping fee, we choose logistics that are freight station freight special lines. These logistics do not deliver goods to your door, and they are similar to the buses at the passenger center, which are direct to two places, one for carrying people and one for transporting goods. Please confirm before you order if there is such logistics nearby. Compared to large well-known logistics, these logistics fees are relatively cheap, but because of the large number, the service is poor. We do not accept returns due to logistics delays. If you cannot accept this, you can communicate with us to choose the appropriate logistics. Those in the Jiangsu, Zhejiang, and Shanghai regions can also choose to send express, which is relatively expensive but can deliver to your door.

The fees charged by various logistics companies are not standardized, and we cannot estimate accurately. Therefore, we do not make any appraisal and will not bear any costs in the logistics. We strongly recommend that customers find their own dedicated logistics companies from Yiwu to the recipient's location. Yiwu has become a developed logistics center in our country. We hope customers can provide as many satisfied logistics companies as possible. We are not in the logistics industry and do not understand the hidden rules of logistics.

Our experience in logistics is for reference only and we do not assume any responsibility for the various 'unexpected' issues caused by logistics. Please do not worry!!

For logistics, if you have not received the goods after more than 7 days, please contact us!