1. Within 15 days after receiving the goods (subject to the receipt date of the waybill), if any product quality problem is found, please contact the after-sales customer service in time. It will not be accepted within the time limit. The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box). If you accumulate more than five kilograms of returns, the returned freight will be borne by our company. Please return 5-10 kilograms by ordinary logistics. Our company will bear the freight and refuse to send expensive Debang, Jiaji and Tiandi Huayu logistics. If there is any violation of the freight, we will take care of it.

2. Please communicate with the after-sales customer service before returning the goods. Please fill in the after-sales service form in order to track your return and get timely processing.

3. We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, it will not be returned or exchanged.

4. For damaged goods during transportation, we consider that it is very troublesome for customers to directly compensate the logistics company, so our company is fully responsible, however, the after-sales service form must be submitted within 3 days after receipt and registered within 3 days. If the goods are not damaged in transit within 3 days after receiving the goods, the default is that the goods are received in good condition.

5. In the case of sending goods not sold by our company to our company, we reserve the right to return the goods directly to the customer without handling all the returned goods and the freight shall be borne by the customer.

6. The following conditions cannot be returned:

A The package of the returned product is damaged or incomplete, and the product accessories or related materials are incomplete;

B repair or refit without authorization;

C not used or stored according to normal methods;

D products beyond the after-sales service period.

E seasonal products will not be returned after expiration (for example, heating pads of Summer fans in winter).

7. After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations of the company, so as not to affect your after-sales service.

8. As for the handling of damaged and quality products, if the weight does not reach 5 kilograms, if the customer wants to return it, the freight will be paid by himself.

logistics is generally sent from other provinces. Yiwu logistics is directly connected to the whole country. As long as cities above the municipal level basically arrive, county-level cities need transit. After arrival, the logistics will call you, and you need to pick up the goods yourself. Here, we special instructions. The services of Yiwu logistics company are mixed. I hope you can contact a logistics company by yourself before ordering. The method can be to find it yourself. You can also call 114 to inquire about Yiwu's local logistics point, find a place closest to you. Then tell us the logistics phone number in Yiwu and we will help you deliver it to your service point.

Distribution method and rate:

① automobile transportation:

yiwu logistics network is developed, and there are shipping departments all over the country. It is generally 0.5 yuan/kg by weight, and 80-120 yuan/cubic meter by volume. The specific length is calculated by distance. For small commodities, the average value of 800 yuan is about 15-30 yuan, and the freight for remote areas or areas requiring transit is 40-50 yuan/piece. After the goods are delivered, the shipping department will call the customer to pick up the goods at the designated shipping point.