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Yiwugo.com to build oversea service team
Yiwugo.com, the official website of the largest commodity market in the world, launched a plan earlier this month to recruit overseas service representatives in an effort to improve its service for purchasers abroad. These representatives will be dedicated to facilitating online purchases of overseas purchasers through Yiwugo.com by effectively informing suppliers on the website based on overseas demand. The recruitment will first take place in Southeast Asian cities and regions with developed commerce and trade as pilot programs.
It is known that most overseas purchasers at Yiwugou.com are adept at large-quantity purchase which is much more demanding in terms of quality, price, delivery and payment of goods, as well as the qualification and integrity of suppliers. Therefore what they care about most is how to find the befitting suppliers.
To connect purchasers abroad with Yiwu suppliers more effectively, Yiwugou.com initiated the “Overseas Cooperation” program in 2014 which has reached out to over 10 countries and regions abroad. As for the recruitment underway, 10 service representatives are planned to be recruited from 10 Southeast Asian regions where commerce and trade are intensive. Each region will be staffed with a service representative who will in principle be recruited based on recommendations from Yiwugou’s partners of the “Overseas Cooperation” program. To better serve as a bridge between overseas purchasers and Yiwugou suppliers, the applicants are required to be familiar with local market conditions, capable of reading and speaking Chinese, and able to have a common sense about e-commerce and online shopping.
Representatives will be employed on a part-time basis, earning a certain amount of salary, plus a certain proportion of commission on the purchase amount completed through Yiwugou.com thanks to their involvement. Correspondingly, Yiwugou.com has the right to oversee and evaluate their performance.
According to the recruitment director, the recruitment attempts to improve the website’s service and operation so as to better connect global purchasers with the Yiwu commodity market. Further recruitment plans targeting more overseas countries can be expected if the plan underway proves to be successful.