Company Profile

Yiwu Aijia craft enterprise, located in Yiwu, Zhejiang, A comprehensive enterprise integrating production, research and development and sales has two physical wholesale stores in Yiwu International Trade City, mainly all kinds of foreign trade household goods, resin crafts, imitation jade crafts.

The enterprise has a complete and scientific quality management system, and the enterprise is recognized by the industry for its integrity, strength and product quality. It is the best product for you to decorate daily life, enrich life, create wealth and present guests and friends. Accompany you to taste life and paint life. Welcome friends from all walks of life to visit, guide and negotiate business in Yiwu Aijia craft enterprise.

Transaction Process

We have products on every product title. Model, select the product you want first, marked quantityThen send it to our customer service personnel for confirmation, and we will confirm it to you as soon as possible, and then review the confirmation form for you. After receiving the payment, our company will immediately match the goods according to your requirements and arrange the warehouse staff to deliver the goods immediately.

1. After sending out the goods, I will send you a text message or leave a message on Tradelink to inform you invoice No..

2. After you receive the goods , confirm the payment in time.

Payment Method

1. Direct bank remittance

2. Alipay payment

Shipping instructions

All product quotations do not include mail freight, tax(The freight needs to be paid by the customer himself).

After-sales service

Please read the company's wholesale instructions, after-sales service, payment method and transportation instructions carefully before shopping, so that both parties can communicate and cooperate better. Such as after remittance10 days I haven't received the goods, please write and call  query or contact customer service to avoid accidents,  after the customer receives the goods, the transaction is completed. If you have any questions after receiving the goods, please contact your customer service. , to better handle after-sales service for you.

 

About flaws

 

All processes of our products are done by hand, which cannot be as perfect as mechanical products. Therefore, it is not excluded that some products will have subtle trachoma and defects, which is also the characteristic of handmade crafts themselves! The products we send to you are carefully selected and checked through several processes to ensure that the products are as perfect as possible. If you have any concerns about this or cannot tolerate any flaws, please place your order carefully,

 

About chromatic aberration

 

All product pictures and detailed pictures of our factory are birthday 100% live shooting, but it does not rule out the color difference caused by different display crying and display effects. A little color difference is difficult to avoid. If you cannot accept the color difference, please place an order carefully.

 

About out-of-stock

 

Due to the wholesale of physical stores, the daily order quantity is large and the inventory changes quickly. Therefore, some products will be temporarily out of stock. Please understand the inconvenience caused to you, if you find that the payment number is missing after receiving the goods, please contact us immediately for negotiation. You can choose to replace it with other products, or arrange replenishment together with the next shipment. If it is unacceptable due to time, we can also arrange a refund. Thank you for your support

 

About logistics

 

Due to the large box gauge of our products, in order to save your freight expenses, we generally no express delivery,, we support sending ordinary logistics, you can give us specify if you do not specify the logistics you use, the shipping staff of our warehouse will automatically contact the logistics and support Debang Logistics.

 

About return and exchange

 

1, after you receive the goods15 days inside, check carefully according to the order you placed and the shipping list in the cargo box.  For all products, make sure the number is correct,15 days there is no objection within the company. The company will consider that there is no problem in this cooperation and complete the transaction.

 

2, please also  do a good job of inspection for each product as soon as possible to see if there is any damage or other factors affecting the sale.

 

If you encounter other situations, scan the following scenarios to distinguish them:

 

1) if found less hair, wrong hair for products, please contact our customer service in time. We will review the distribution and delivery process at the first time. If the company is in our company, our company will assume due responsibilities.

 

2) if it is due to serious damage during transportation, our company will not assume any responsibility, you can apply for a claim from the logistics company, and our company will fully support it.

 

3) if the product itself has relatively large defects, chromatic aberration, size or other quality problems, it is indeed the reason of our company.  Yes, our company will be responsible for the refund or the goods will be delivered to you next order.

 

4) if it is because of your personal, different from your imagination, dissatisfaction, subtle flaws or chromatic aberration caused by not reading the product description carefully. Man-made damage or private direct return, our company will not accept it.

 

5) for other situations, please contact Customer Service for specific negotiation. Finally, please make sure that no matter what causes the return, the returned product must keep the original packaging, and there is no other damage to the product. If it cannot be repaired after being returned, the company will not accept it.