[product name] vulcan gatlin

                         【 package  loading 】 color box

                                                               [color box specifications} 66*32.5* 10.5cm

                            [packing quantity] 12

                             Childhood more wonderful! 

                                 Color random hair! 

I. about products

1. All product pictures are taken in kind. Color difference may exist due to light, technology, shooting Angle, display and other reasons. The product size is measured manually, and there may be an error of 0.5-2cm.
2. If there are more than one style or color for the same article number, all goods will be shipped randomly.
3. All battery cover plates of electric toys are not screwed, which is a normal phenomenon.
About delivery
Orders for domestic major cities within 500 yuan, generally recommend sending Courier, Courier costs than logistics high, less choice for goods logistics freight cannot bargain again also need to pick up the goods logistics company seat, some cities logistics company delivery point is far away from the city proper or your address is no logistics network at the county level, delivery cost is far higher than the Courier charge. Above 500 yuan, please choose a suitable logistics company according to the actual situation in your region. Such as shentong. Huitong. Yto or other special line logistics.
Please contact our customer service to change the freight if you need to send the logistics after you take photos of the goods. The logistics freight will be paid to the logistics company directly when the goods arrive and take delivery. Please contact us if you need express delivery

Second, customer service check freight and packaging costs.
 When receiving the goods, please check the quantity and the appearance of the goods in front of the logistics or express personnel, and then sign after confirmation. In case of any missing, please ask the express or logistics personnel to indicate and sign for confirmation. We will contact the shipping company to claim for the missing part of compensation and make up the missing goods when the customer reorders. If the goods are damaged due to transport reasons, this is the responsibility of the third party logistics or express company, the firm is not responsible. If you sign for the goods without checking the goods when you receive them, they will not admit that the goods are damaged or lack of goods, and we can do nothing for them. Please understand.
Dear orders, we generally arrange within 72 hours to send, in case of holidays or special circumstances delayed shipment we will be in wangwang message.
Speed and attitude
Because express delivery and logistics are third parties, we are unable to control the arrival time of goods. The transportation process is affected by weather, traffic, government actions, force majeure, transfer reasons and other factors, which may lead to serious delay of the arrival time of goods. We cannot guarantee that the service attitude of express delivery or logistics staff will satisfy you. Do not buy if you are not prepared to do so.
Haven't two days after the order with some close (or even 1 day once urged) is called to ask why hasn't the arrival of the goods, the company once again no matter hair what Courier or freight, we can't guarantee arrival time, please don't three days two head to ask us, we don't have the ability to control the speed of delivery or shipping, such as express delivery after 7 days, major domestic cities freight after 10 days (15 days send cargo need to transfer) haven't the arrival of the goods can contact us to assist the query, do not accept buyers please don't buy.
According to the current majority of domestic express delivery personnel only sent to the residential concierge, doorman, security, school or company room, etc., these are the default I signed, so please buy the former prophet will check for no error before signing.
Iv. After-sales service
All products of our company are inspected many times before entering the warehouse and when being delivered. However, what we sell are small toys, which are not high-grade products after all. In addition, uncertainties such as long-distance transportation lead to the absence of spare parts or scattered assembly of individual products, which are exempt from liability. Unable to repair the product can and have quality problem after the cumulative together back to the shop to provide free maintenance, for the product itself do have quality problems, please after receipt of the goods within 7 days of receipt time (in) the problem feedback to our service, we will reflect the problem to register for you, to kiss has accumulated to a certain number of quality products, exchange sent back with logistics, freight is proud! Please attach the list and shipper's information to the goods for returning the products with quality problems. It is required that the products are unused, the accessories are complete and the packages are in good condition. Otherwise, they will not be returned or replaced! We will send it together with the next order. Damage, depreciation and other problems caused by human factors during transportation do not fall within the scope of quality problems.
The company's product profit is very meager, so do not accept any reason to return, such as can not accept the above terms, please do not buy, take the goods agreed to the above rules and \"buyer must read\" by default.
Five, receiving instructions
If it is express company, general meeting delivers come. But buyers in remote areas need to pick them up at home. If it is a logistics company, basic require buyers to the local logistics company delivery network, and pay transportation buyer when the goods, please be sure to check the packaging, if there are serious damaged or cracking in kaifeng, please asked logistics company or express company compensation on the spot, if can't solve please contact us at the first time, but we will not be accepted receipt after the reaction, the buyers, please pay attention to safeguard their own rights and interests, thank you! It is also suggested that when choosing logistics, please join the insurance.
Vi. Return and exchange instructions
Just as our service tenet: we pursue 5-star satisfaction and high turnover rate, and look forward to long-term cooperation with every customer. Therefore, any damage or loss of goods is not what we want to see. Although we try our best to package your goods, sometimes some damages will inevitably occur during the transportation, especially the long-distance transportation for thousands of kilometers. In this case, our company will not assume the responsibility of compensation and exchange, because we have no control over the express company and logistics company. At present, we only provide 100% refund or replacement to the buyer for the function loss caused by the quality problem of the goods after receiving the buyer's return, but all the transportation costs incurred shall be borne by the buyer. We are professional do wholesale, in good faith, the principle of doing business, we believe that the vast majority of our customers are buyers, but also a seller, will be able to understand our difficulties.
Please read the above terms carefully and take effect from the time of placing the order. If you have any objection, please confirm with our staff before placing the order!
 To new customers/frequently asked questions
 If you are visiting shopping for the first time, please read the following questions carefully to make your shopping trip more convenient
1. About how many batches, do you support mixed batch? Is there any limit on the amount? What about the freight?
All goods according to the above starting batch can be, whether you want a single product or mixed batch amount to meet 200 pieces! Support mixed batch! Support alipay transactions!

3, 2. Are the goods on shelves available? What if it's out of stock?
Some of our products are available for sale from stock, while others are not. Please contact the customer when you take photos. We will contact you by phone or wangwang news and deal with it.
3. Can you choose the style or color?
Questions about the design and color, the distribution of the default are mixed, there are special requirements of customers can note the style or color (taken together have a bar can note, write the article number, style such as: Y1: black), we will try to help you prepare goods in accordance with the requirements, but it will be short of, I hope you tolerance. Big piece write message note small piece sends at random. Color and style will be sent randomly, but you can write a note. We will try our best to match the goods according to what you write. If color or style is missing, we will send it to you randomly.
I have paid for it. When will it be delivered? How soon can I expect delivery?
Due to the large number of shipments per day, we will ship the goods in payment order within 24-72 hours after your successful payment.
If you want to send express, the delivery time will vary according to the distance, the weather and the operation process of different express companies. Generally speaking, it will take 2-3 days to arrive in jiangsu, zhejiang and Shanghai, 1-2 days in anhui and guangdong, 3-4 days in fujian, shandong, jiangxi, Beijing and tianjin, 3-5 days in other regions and 4-7 days in remote areas after delivery.
If you want to send the word of content flow, inside the province is 1-2 days commonly, outside the province is 3-7 days commonly! If you have not received the goods within the corresponding days, please contact our customer service. (in case of the delivery delay or loss caused by the network sales season, the shipment volume increases sharply, and the express company runs out of stock, etc., please kindly understand. We will deal with it properly.)
5. I don't have alipay. Can I pay by bank?
We recommend using alipay, which is both safe and convenient for future shopping. If you don't have alipay can use bank transfer, please take a picture of the export goods before the remittance and note to bank remittance, convenient to you after we receive payment check goods shipment as soon as possible, after remittance please send your order number taken on alibaba, which bank remittance amount and the information such as through the prosperous or cell phone to contact us, we arrange shipment to check the payment after checking the goods correctly.

Agricultural bank of China :622848 0388 2696 24374

Icbc :62220 812080048 70692, account name: xu rongzhou

6. Please do not give 3 stars or less. Please do not give bad or medium scores.
No matter you encounter the problem of service or commodity quality, as long as we contact our after-sales service flourishing, we will certainly take the initiative to objectively help you solve, never escape any responsibility. It is not helpful for both buyers and sellers to give scores of 3 stars or less and middle or bad reviews at every turn. We would like to keep every one of them. Intellectual firm ” My friend, harmony is everything! Can solve your actual problems, improve our service level, we hope every customer in the. Intellectual firm ” Can have the happy shopping experience!
At the same time, we also reject. Bad review division & throughout; Visit, for the use of “ Star rating and median rating ” To threaten our refund gift uninvited guest, we will resolutely boycott!
Do you do logistics? How does logistic cost inquire?
About logistics
The province is to send content shedding commonly, content of yi wu content passes the whole country directly, want to be the city above city level to arrive basically only, county-level city needs transit. Logistics will call you after the arrival of goods, you need to go to pick up the goods. Here, we explain in particular. The service of logistics companies is intermixed. I hope you can contact a logistics company by yourself before ordering. You can find it by yourself.

Iv. After-sales service/detailed terms
1. What if the goods received are out of stock or have quality problems?
If there is any shortage or quality problem after receiving the goods, please contact the after-sale customer service within 3 days. If there is any quality problem, please take photos and confirm with us in time after receiving the goods. You can contact our after-sale service to send pictures, and we will give you a satisfactory solution.
About the quality of goods
1. Within 3 days after receiving the goods (subject to the date on which the waybill is signed and received), if you find any quality problem of the products, please contact the after-sales customer service timely. It will not be accepted after the deadline. The defective product must be kept intact. If there is any quality problem, please contact our after-sales customer service (alibaba) for registration and processing. Together, please return 10kg by ordinary logistics. We will bear the freight and refuse to send expensive logistics and express.
2. Please communicate with the after-sales customer service before returning the goods, and please cooperate to fill in the after-sales service form, so as to track your return of goods and deal with it timely.
3. We will try our best to meet the customer's specification of color or style, but we cannot guarantee 100%. If the color or style do not match will not be returned or exchanged.
4. For goods damaged in transportation, they must be presented within 3 days after receiving the goods and the after-sales service form must be filled in and registered within 3 days. If no damage is reported during transportation within 3 days after receipt of the goods, the goods shall be deemed to have been received in good condition.
5. We reserve the right to reject all return and replacement of goods sold in non-zhixing department stores and return the goods directly to the customer at the customer's expense.
6. The following conditions are not eligible for exchange:
A the returned product package is damaged or incomplete, and the product accessories or relevant information is incomplete;
B. Repairs or modifications without authorization;
C not used or stored in the normal way;
D goods beyond the term of after-sales service.
E. Seasonal products are not refundable (such as fans in summer and heaters in winter).
F will not return or exchange the products that our company has removed from the shelves.
7. After-sales service is the most basic service of our factory. We are willing to provide good after-sales service for you.
8. The handling of damaged and quality problem products mentioned above shall be returned by the customer accumulatively. If the weight does not reach 10kg, if the customer wants to return the products, he/she shall bear the freight.
If you need to return the customer, please first contact the customer service, after the sale confirmed before returning.