About after-sales service:

1. Genuine products of the manufacturer

 This product is manufacturer direct sale product, all products are real object to shoot

2. About color

 The products of our store are all real objects, the color has been professionally calibrated, which is closest to the real objects tiled map. Due to color contrast and color temperature of computer monitors, differences may occur.

3. Customer service

Working hours: Monday to Friday. 8:00 -- 23:00, Saturday, Sunday: 24 hours service. If your consultation can be replied in a timely manner, it may be that the consultation volume is too large or the system fails, please wait patiently or call 057985434379.

4. About after-sales service

We will provide complete after-sales service, including the guarantee of authentic products. To further strengthen consumer confidence, we specially join the alibaba elimination and guarantee system, with a guarantee of 13,000 yuan. Especially for products with quality problems, we offer unconditional return and replacement.

5. About delivery

(heavy goods) jiangsu, zhejiang and Shanghai region suggested express delivery, far from zhejiang suggested logistics. We all recommend express delivery. Some places need to transit logistics, usually to the provincial capital or prefectural city transit, may be a bit slower. If the delivery logistics has not received the goods for a long time, please contact our customer service to check the goods for you. Logistics can reach jiangsu, zhejiang and Shanghai in 1-2 days, shandong, anhui, jiangsu, fujian, guangdong, hunan, hubei, henan, hebei, Beijing and tianjin in 2-3 days, and other regions in 3-5 days. (the logistics needs to be picked up by ourselves) we will send the light goods to zto express by default. For the heavier goods, we will send them to guotong express, and for the heavier ones, we will send the logistics. If not, we can send yunda and zto. Please contact our customer service for details.

6. Good comments

We treat our customers with 100% sincerity, but you may feel unsatisfied when you receive the products due to factors such as the reason of delivery and force majeure. We sincerely hope that you can communicate with us in a timely manner and seek solutions to make you satisfied! Please do not directly give the negative comments! Your satisfaction is our unremitting pursuit!