I. Delivery

Arrange delivery within 72 hours after buyer's payment!

Second, about the size

All sizes are measured manually, and the deviation of 1-3cm is within the normal range. The actual size is subject to the actual size of the goods received.

Three, about color difference

Due to the different lighting, color deviation of the display and individual's understanding of color, there will be a certain degree of color difference between the real object and the picture. This situation is unavoidable and the final color will be received

Commodity object is given priority to.

About express delivery

The default of the shop to send guotong express, mass goods will go logistics.

V. Explanation of other questions

Q: Does your product support customization?

A: all of our products are direct selling by manufacturers, supporting gift companies, foreign trade companies, taobao Tmall and other customers to customize the sample, customization details please contact the online customer service

Q: What if the customer service hasn't replied yet?

A: If the customer service does not reply to your questions in time, please wait patiently or just call the customer service hotline 18657906788/0579-85601526. We will serve you wholeheartedly

Q: Are the items on the shelf available? What if it's out of stock?

A: All of our products are sold from stock, and the page shows that all the available products are in stock. Please feel free to buy. Due to a wide variety of goods, the daily sales volume failed to take off the shelves in time

Please understand the situation caused by stock shortage, we will contact you by phone or Wang Wang and deal with it.

Q: We have paid. When will the goods be delivered and how long will it take to receive them?

A: As the daily shipment quantity is relatively large, we will deliver the goods in the order of payment within 24-28 hours after your successful payment. The delivery time will be affected by distance, weather and uncertain factors.

Q: What if we receive the goods with quality problems or out of stock?

A: If the goods are out of stock or have quality problems after receiving the goods, please contact after-sales service in time within three days. If there are quality problems, please take pictures and send them to the customer service immediately after receiving the goods.

Q: I received the goods, but I don't like them very much. Can I exchange them?

A: If you are not satisfied with the product and don't like it, the bacteria can be returned and replaced by your own freight if you haven't used it and it won't affect the second sale.

It is not refundable or exchangeable under the following circumstances:

1. Packaging of returned products is damaged or incomplete, and accessories or relevant information of products are incomplete;

2. Repair or refit without authorization;

3. Not used or stored in the normal way;

4. Goods beyond the period of after-sales service;

5. The products our company has removed from the shelves will not be returned or replaced.