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Shopping process
(1) after the customer determines the style and quantity required, contact our online customer service to confirm the inventory, quantity, express delivery or logistics costs, delivery address and other issues, and place the order online; For customers who place orders by themselves, please indicate the requirements in the order message.
(2) we will determine the quantity and time of supply according to the actual inventory situation, because of the large amount of goods to be shipped every day, we cannot guarantee that any of them will be available in stock at any time.
(3) after the agreement is reached, the customer shall pay by alipay immediately (all commodities supported by alipay guarantee transactions, please contact the customer service personnel for other ways of payment to ensure the safety of your payment).
(4) under normal circumstances, the goods can be delivered within 72 hours, and under special circumstances, such as seasonal busy or warehouse shortage, the delivery time will be appropriately extended, please understand.
(5) customers can log in alibaba assistant or alipay to confirm receipt of goods if there is no problem after receiving the goods; If you have any questions, please contact the customer service staff within 24 hours
About product color
The color, pattern, packaging and other information of the products on the web page are for reference only. The color difference between the pictures and the real products may be caused by the shooting of lights and color difference between different displays. The real products shall prevail. If the color, pattern and package of the product are different from the description on alibaba, which is not a quality problem, we do not accept returns.
About product delivery
Under normal circumstances, the goods can be delivered within 72 hours, and under special circumstances, such as seasonal busy or warehouse out of stock, the delivery time will be appropriately extended, please understand. When your piece is relatively light, it is suggested that you send it by express. Please consult the customer service for the specific express fee when you send it. Logistics freight is for reference only, the specific charge standard of each shipping department shall prevail. If you have designated logistics, please specify the shipping address and contact phone number in the remarks; If not, we will send it randomly to the nearest shipping site. In addition, jiaji, huayu, debang and xinbang are supported in the four major logistics shipments.
About product receipt: when you receive the goods, please check whether the outer box of the goods is damaged. If there is any damage, please do not sign for receipt for the time being, and contact our company wangwang or solve it by phone at the first time. If you are satisfied with all our products, please give us full marks, we will be more perfect service to thank you for the follow-up. Of course, any quality problem of the goods can be communicated with our customer service immediately. We believe that everything can be solved in a peaceful and win-win way.
About after-sales service
We do not return goods damaged for man-made reasons that affect the second sale.
Because the factory may change the product packaging according to the production situation, the outer packaging is not the same as the picture on the website or the goods you bought before, which is not a quality problem. We do not accept returns for this reason.
The default for multi-color and diversified products is random mixed distribution. The company will try its best to meet the color and style of products specified in the order notes. We do not accept returns for individual orders that do not meet customer requirements due to color or pattern in stock in the warehouse
No return for reasons of personal preference; Buyer thinks commodity quality has a problem subjectively, issue the written appraisal that law recognizes please, do not refuse to return money otherwise
After-sales service is the most basic service of the company, our company is willing to provide good after-sales service for you, at the same time, good after-sales service also needs the cooperation of customers, please carefully read the above instructions before returning or changing goods, as far as possible according to the company's provisions for handling, so as not to affect your after-sales service.
Before shopping, please carefully read our company's wholesale instructions, payment method, delivery and receipt instructions, and after-sales service, so as to facilitate better communication and cooperation between both parties. Thank you for your cooperation. Have a nice shopping