I. about products

Specialized in jewelry wholesale, product batch production, basically manual processing, there may be a slight difference, various batches minor flaws (does not affect sales) is inevitable, suggested that first free sample to see goods, everyone should know the reason that a penny a points goods, not by our own imagination, everyone's imagination is infinite, this we can not meet, please forgive me! For the very demanding quality of customers, please buy counters!

Two, about the color

1. Most of the goods in our store are taken in kind, with a few network pictures; The color is most similar to the tile map of real objects after professional proofreading. Due to the influence of light, color contrast of computer monitor and color temperature, color difference is inevitable. The picture is for reference only.

2. As for the style and color, the goods are distributed according to the order by default, and notes of style or color are not supported (except for special instructions on the product page); We will try our best to match the goods according to your requirements, but it is hard to avoid the shortage. We hope you can tolerate it. If you are out of stock temporarily (you can also place an order to note the lack of payment color random), we will prosperous or telephone to inform you, please forgive!

Three, about delivery

Due to the large amount of goods shipped every day, we will arrange the delivery in the order of payment within 24-48 hours after your successful payment. The transportation time will vary according to the distance, weather and operation process of different express companies. Generally speaking, the delivery will take 1-3 days in jiangsu, zhejiang and Shanghai, 3-5 days in other areas and 5-7 days in remote areas! If you haven't received the goods after the corresponding time, please contact our after-sales service. (if you encounter the problem of delay or loss caused by the network sales season, the quantity of goods explosively increases, the express company explosively stocks and so on, please understand, we will make proper treatment.)

Iv. After-sales service

1. Sign for receipt: please make sure to sign for receipt after inspection, which is your right and the key to our after-sales work. Thank you for your cooperation. (if it is not convenient for you to sign for the goods, please inform your friend, relative or doorman to sign for the goods.)

2. Shortage or quality problem: if you have any shortage or quality problem after receiving the goods, please contact the after-sales customer service within three days after signing for receipt. If you have any quality problem, please take photos and send them to us for confirmation after receiving the goods.

3. Return or exchange: if you are not satisfied with or like the product, you can return or exchange it if it is not used and does not affect the secondary sales; Generally, products can be returned or replaced without reason within three days after receipt by default, and some products can be returned without reason for seven days.

Note: the following conditions are not eligible for return or exchange:

A returned product package is damaged or incomplete, product accessories or relevant information is not complete;

B. Unauthorized repair or modification;

C not used or stored in the normal way;

D. The color difference is non-refundable and beyond the after-sales service period.

After-sales service is the most basic service of the company, we are willing to provide you with good after-sales service, at the same time, good after-sales service also needs the cooperation of customers, please read the above instructions carefully before returning or replacing goods