About color difference and size error

As for the color difference and size error of products, there must be some differences in the same batch of products, especially ceramic beads, unpredictable, but sometimes it is these differences that make ceramic products unique beauty! The reason is that the temperature of the product reaches more than 1300 degrees during firing, and there are uncertain factors such as material, process, mold, cost, weather, temperature, humidity, placement and so on, resulting in the uncertainty of hair color and size error.This shop product is the environmental protection high temperature ceramics, and on the market many low temperature products are very different. High temperature products more full color, delicate, crystal. The texture and hardness are higher, stronger and more resistant to falling and abrasion. Of course, it will be expensive.

About the defects

Contact with the handmade friends know, pure handmade products are not perfect, it goes through more than a dozen processes, there is inevitably not satisfactory. This also makes handmade products unique! I believe dear friends will also tolerate their shortcomings, and we have been trying to make it more perfect!

About after-sales

We attach importance to every comment you give. If you are not satisfied with our products or services, please contact our customer service first, and we will give you a satisfactory solution within a reasonable time.

About delivery and freight

Ceramics will be relatively heavy, large amount of logistics is recommended, I will modify the freight. Because there is a physical store in our store, sometimes the quantity update is not so timely. If the goods are out of stock, we will timely inform you of the delivery time, so as not to delay your time. If dear friends wants to make other colors, please inform us in advance, the production cycle of proofing will be slightly longer!