About color difference and size error

As for the color difference and size error of the beads, there must be some differences in the same batch of products, especially ceramic beads, unpredictable, but sometimes it is these differences, it is the achievement of the unique beauty of ceramic products! The reason is that the temperature of ceramic products reaches more than 1300 degrees during firing, and there are uncertain factors such as material, process, mold, cost, weather, temperature, humidity, and placement, which result in the uncertainty of hair color and size error.This shop product is the environmental protection high temperature ceramics, and on the market many low temperature products are very different. High temperature products more full color, delicate, crystal. The texture and hardness are higher, stronger and more resistant to falling and abrasion.

About the defects

Contact with the handmade friends know, pure handmade products are not perfect, it goes through more than a dozen processes, there is inevitably not satisfactory. This also makes handmade products unique! I believe dear friends will also tolerate their shortcomings, and we have been trying to make it more perfect!

About after-sales

We attach importance to every comment you give. If you are not satisfied with our products or services, please contact our customer service first, and we will give you a satisfactory solution within a reasonable time.

About the delivery

As for the order and delivery, because we have a physical store, sometimes the quantity update is not so timely, if you just take the photo, we will timely inform you of the delivery time, so as not to delay your time. If dear friends wants to make other colors, please inform us in advance, the production cycle of ceramic product proofing will be slightly longer!