1) rules on wholesale and after-sales service
We do wholesale business, not taobao retail business, low profits, all rely on the volume and old customers to maintain. So after sale is a certain difference. Please be informed by your purchasing boss: our daily shipment is relatively large, so it is inevitable that there may be a small number of defective products missed inspection in the past. Please check the goods on the day you receive the express. If there is any quality problem, please contact the customer service within 2 days. If you fail to contact within the time limit, the product quality will be deemed as no problem. If there are any quality problems, the buyer should cooperate with the buyer to send 10 pieces together for replacement or refund. We will bear the postage for the return. Postage buyer first out, received goods together with the postage, refuse to collect pay express. The following 10 quality problems can be replaced by the package but the buyer bear the round-trip freight. In order to let customers get more price advantage of the product, its low value thin profit, the number of watches may be much higher than the freight profit, please understand. If you want to replace, please keep your tracking number for inquiry. The sender, address and contact information of the package should be used when ordering the goods.
2) about logistics and delivery time
We usually send best, zhongtong and other express. If you need other express, please leave a message. Here express convenient, basically can find all you want to send express. For orders placed before 16:00 on the same day due to large shipment volume, goods will be delivered on the same day if sufficient stock is available. In case of shortage, the buyer will be notified immediately or the shipment will be delayed for 1-3 days. Orders placed after 16:00 will be shipped the next day.
3】 about mixed batch
The goods are scattered, one or two for each style, with many styles and few styles. Because the ordered styles are too scattered, it takes a lot of time to find out the distribution of goods. Therefore, if there is a shortage of colors, the quantity of the same style will be increased or other colors of the same style will be sent instead, so as to make up the total number of orders and ship the goods.
4】 about the processing of incoming samples
1. If the customer provides samples or product requirements, our company will provide samples within 7 working days. After the customer confirms the contract, our company will carry out mass production.
2. The delivery of the products will be completed within 20 days of the delivery date of 10000PCS, and our company will complete the delivery of 20,000-3000pcs in 25 days. The delivery date of other quantities will be negotiated by both parties.
3. Customized customer LOGO for existing products (LOGO can be customized for literal, watchband and buckle), with the quantity of single monochrome at least 200 pieces. The delivery date is 10 days.
[value-added services]
(1) unlimited quantity, one batch, and provide shipping services;
(2) support aliexpress, Ebay, amazon, and independent B2C customers. Product pictures can be used, but please report to customer service in advance to avoid complaints
Brand: burlington
Watch movement: quartz watch
Watch style: simple, casual fashion
Surface diameter: 34mm
Case diameter: 39mm
Dial thickness: 8mm
Band width: 17mm
Strap length: 240mm (including case)
Watch weight: 30g
Watchband material: PU
Material: alloy
Mirror material: ordinary glass
Product packaging: OPP bag
Table buckle type: pin buckle
Waterproof level: ordinary life waterproof
Brand: burlington
Watch movement: quartz watch
Watch style: simple, casual fashion
Surface diameter: 25mm
Case diameter: 29mm
Dial thickness: 8mm
Band width: 12mm
Strap length: 210mm (including case)
Watch weight: 18g
Watchband material: PU
Material: alloy
Mirror material: ordinary glass
Product packaging: OPP bag
Table buckle type: pin buckle
Waterproof level: ordinary life waterproof