Replacement system 15889581528
1. Upon the arrival of the express, no matter whether the package is damaged or not, it shall be opened for inspection (check whether the quantity or the product is in good condition), otherwise it will not be disposed of afterwards; In case of damage caused by transportation, please ask the transportation company concerned to issue a certificate with official seal, and provide this certificate to us, so that we can assist the customer to carry out after-sales service.
2. If there are any quality problems, we will replace the products within 3 months after signing for the products. Please note that the goods will be replaced within 3 days after receipt, and we will bear the round-trip freight. Each party shall bear half of the freight within 15 days; 15 days to replace the freight buyer to pay for! If the products are auctioned, this clause will be accepted. If there is any objection, it will be handled according to this clause.
3. If it is not the product quality problem or the goods returned from the second sale have been affected (after signing for the receipt, please protect the integrity of the product packaging and complete accessories, and do not affect the second sale, such as the returned product packaging is incomplete, accessories or related information is incomplete; Repair or refit without authorization; Not used or stored in the normal way; Beyond the warranty period; Do false, we will not bear the replacement), we will take a picture in accordance with the provisions reported to the Alibaba complaint center to complain in the end, dear, do not waste the double postage back and forth oh.
4. If the customer contacts the customer service within the specified time and agrees to replace the goods, please send them back to our company by ordinary express. The customer will pay the freight in advance, and the company will subsidize the freight according to the express list after receiving the goods. (The freight of replacement shall be borne by the customer alone, it is suggested to replace it in the next order). If no communication is made to agree to exchange the goods or collect the goods on arrival, no sign will be signed. Please indicate the ID number, order number and the problem of the product on the blank paper. Otherwise, we are not responsible for the delayed processing time.
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