Shopping-

Express

Our default [Zhongtong Express], if you need to send [SF Express], please contact customer service to make up the price difference.

Time

Orders of less than 50 pieces (including mixed batch and one product dropshipping) are usually delivered within 48 hours. If the goods are not delivered within 48 hours under special circumstances, the store will contact immediately. If the goods cannot be contacted immediately, please contact the online customer service by yourself. The delivery time and arrangement of large quantities of orders shall be subject to the delivery time arranged by the documentary specialist of the wholesale department.

Emergency

In case of order rush, our store will deliver the goods in order. In case of special circumstances, the delivery may be delayed. If urgent, please contact customer service in time.

Information

After shopping, if you need to return or exchange, please contact the customer service first, and then fill in the return and exchange registration card. Please be sure to fill in the complete information carefully (order number, Wangwang ID, order name, order contact number).

Replacement

→ fill in the return information → contact the customer service to apply for a replacement → register the replacement [delivery order number] → Additional purchase freight → exchange the goods after receiving the goods, and send them again.

Return

→ fill in the return information → contact the customer service to apply for a return → our store agrees to apply → fill in the [delivery order number] → confirm that the goods are in good condition after receiving the goods → apply for a refund to Alipay (credit card).

Return policy

Official bear the freight

Buyers bear the freight

For clothes with wrong styles, wrong colors, sizes and quality problems, we shall bear the first delivery freight and return freight (the return freight is capped at 10 yuan). Quality problems such as large-area damage, serious disconnection, stubborn stains, please take photos to our after-sales customer service staff as soon as you receive the goods. We will verify the situation and deal with it to our relatives. However, please note that once it is found that it is artificially damaged, it is not approved by our staff, the company will not be responsible for any loss if it is returned privately.

After purchase: too big or too thin, too thick and transparent, off size has color difference, the size is not suitable, does not affect the asymmetry of wearing, bad fabric, poor workmanship, wired head, uncomfortable wearing, there are differences in details, slight stains, no good-looking as shown in the picture, no good-looking wearing effect, different from what I imagined, and slight disconnection at the stitching of clothes, etc. These are not quality problems. The above questions are returned and exchanged, and the freight is paid by yourself.

Products with label removed, washed, worn, perfume smell, and special discount will not be returned or exchanged. The packaging and original accessories must be kept intact and returned intact. CC freight to collect is not accepted in any form! Please provide some information to be paid in the package, because the surface damage is easy to be identified due to the transportation of goods, please understand!

Order Number, account login name, contact information, reason for return and exchange, name, size and color of defective products, and the goods, size and color of the products to be exchanged (if not, leave it blank) and the detailed address, recipient's phone number, and other information.

Return and exchange Address: 3rd Floor, No. 10, Chaoyong Road, Shangxi town toy base, Yiwu city, Zhejiang province.
Commodity Department received 13958490695