------------------------ Distribution and shipment--------------------------

the factory is operating normally in reality. Under normal circumstances, it is producing production orders in reality. It takes a long time to produce packaging iron frame, and sometimes it is understaffed, so we do not promise to deliver the goods in one or two days, under normal circumstances, it will be sent within 10 days. Please forgive me.

-------------------------- About freight--------------------------

please fill in "0" when placing an order. Our customer service will calculate the weight and package weight of your order in the background, and then calculate the approximate freight for you. The freight of all goods in our store is paid on arrival.

-------------------------- About out of stock--------------------------

because there are often wholesale sales of products in reality, sometimes inventory synchronization cannot be achieved. After ordering, the customer service will contact you for refund or exchange if you find that the inventory is insufficient.
-------------------------- About quality--------------------------

the quality of products sold in our store is not perfect. We look at ceramic products with a magnifying glass. We do not allow any small flaws to make a detour. Perfectionists are neither welcome nor willing to cooperate with you.

------------------------ About damage -- cooperation must be seen---------------------

· We don't want to have unnecessary disputes. We can pack it better to the maximum extent, but we can't control the violence of loading and unloading goods by logistics companies. Therefore, we can't guarantee 100%, but we can only say that we strive for 100%, practice has also proved that the breakage rate of our packaging method is extremely low.

· The damage during transportation shall be borne by our factory, and the next order will be reissued or discounted.

We will do our best to properly package it. Currently, we use the method of inner box + outer box to package it. Basically, the damage rate is extremely low. However, once it is damaged unfortunately, please contact customer service in time to provide damaged photos, we will verify the comparison according to the photos you provided. If it is true, we will calculate the damage value and give the transfer refund.

Please unpack and check immediately after the arrival of the goods and contact us in time.