Worry-free shopping

Express

Our default [ZTO Express] [STO Express] [Yunda Express] if you need to send [SF Express] or other logistics, please contact customer service to make up the difference.

Time

Our orders of less than 50 pieces (including mixed batch and one piece dropshipping) are generally shipped within 48 hours. In case of special circumstances, we will contact us immediately. If we fail to contact us immediately, please contact the online customer service by yourself. Orders are closed at 4:00 p.m. every day. Orders paid before the order is closed can be shipped on the same day. Orders after the order is closed will be shipped the next day.

The delivery time and arrangement of large quantities of orders are subject to the delivery time arranged by the documentary specialist.

Emergency

In case of peak order, our store will deliver the goods in order of order. In case of special circumstances, the delivery may be delayed. If you need it, please contact customer service in time.

Information

Please fill in the shipping information carefully. The shipping information is only delivered according to the order information. For special circumstances, please contact customer service to solve the problem. If you do not contact the customer service without authorization, the message will not be accepted.

Exchange

Method 1: Apply for a refund directly→ then re-shoot→ generally, it can be sent out on the same day. (Recommended)
Method 2: return the goods→ additional purchase freight→ return received→ reissue after checking the error.

Return

Fill in the return information → contact customer service to apply for a return → we agree to apply → fill in the delivery [express order number] → confirm that the goods are in good condition after receiving the goods → apply for a refund to Alipay (bank card).

Return policy

The seller bears the freight

The buyer bears the freight.

If you send the wrong style, wrong color, size, and quality problems, we will bear the first shipment freight and return freight (the return freight is capped by 10 yuan). Quality problems such as large-area damage, serious disconnection, stubborn stains, please take photos to our after-sales customer service staff as soon as you receive the goods. We will verify the situation and handle it with you. However, please note that once you find that it is damaged by human beings, it is not approved by our staff, if you return it privately, the company will not be responsible for all losses.

After purchase: too big or too small too thin too thick transparent, off size color difference, size is not suitable, does not affect the asymmetry of wearing, poor fabric, poor workmanship, wired head, uncomfortable wearing, there are differences in details, slight stains, not as good-looking as in the picture, not good-looking on the upper body, different from what I imagined, and slight loose threads on the stitching of clothes are not quality problems. The above questions are returned and exchanged, and the freight is paid by yourself.

The product is label removed, washed, worn, and has perfume smell. Special discount products are not accepted for return or exchange. The packaging and original accessories must be kept intact and returned in the original seal. Do not accept any form of CC freight to collect! Please provide your personal data in the package. It is difficult to identify the surface damage caused by the transportation of goods. Please understand!

Order Number, account login name, contact information, reason for return and exchange, name, size and color of defective goods, and the goods, size and color of the goods to be exchanged (if not, fill in) and the detailed address, recipient's phone number, etc.

Return and exchange address: Qianshan industrial zone, Dachen Town, Yiwu city, Jinhua city, Zhejiang province
aoge clothing after-sale Department (received)17673206334

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