Regarding the delivery, we promise to return the goods within 7 days without any reason. If the return or exchange is caused by the quality problem of the product, the return freight shall be borne by us.

Under normal circumstances, customers who place orders and pay before 4 pm on the same day will be shipped on the same day; Customers who place orders and pay after 4 pm will be shipped the next day.

As for the service, due to the large amount of customer consultation, Wangwang's reply may be discontinuous or untimely, which is not a customer service attitude problem. Please understand. We recommend that you inform the customer service of the product number, color, and link to confirm whether the product is available for further consultation. Thank you for your cooperation! In case of legal holidays, the rest time will be notified in advance.

About Silver jewelry maintenance

1. The maintenance method of silver ornaments is to wear them every day, because the grease of human body will make Silver give off a warm and natural luster (of course, there are some exceptions, and some people's sweat itself contains ingredients that blacken silver). Put it away when you don't wear it at ordinary times, and put it in a closed pocket to prevent the silver surface from coming into contact with the air and turning black by oxidation.

2. Soil cleaning method for daily cleaning: squeeze a little toothpaste on the silver ornaments, add some water, rub it properly until the small white bubbles are formed, and then rinse it with clean water to restore the light.

3. Do not wear other precious metal jewelry at the same time when wearing silver jewelry to avoid collision deformation or abrasion.

4. Keep the silver ornaments dry, do not wear swimming, do not approach Hot Springs and sea water.

5. Wipe the surface of silver ornaments with a soft cloth every day to keep the luster. Dedicated silver polishing cloth. Silver polishing cloth contains silver maintenance ingredients and cannot be washed with water.

6. If you find that the silver ornaments show signs of yellowing, you should use jewelry small brush to clean the fine seams of ornament, then drop the silver milk on the facial tissue and wipe away the black oxide on the surface of the silver ornaments, then wipe silver polishing cloth to restore the original silver white and light.

7. Here we recommend that you: if you can restore about 80% of the silver white condition by wiping silver polishing cloth, you do not need to use wiping silver milk and silver wash water, because these products are corrosive to some extent, after using these ornament, silver ornaments will turn yellow more easily. Silver ornaments are hard to wipe White after being blackened many times.