about after-sales

1, product quality problems receipt within 15 days (subject to the receipt date of the waybill), please contact the after-sales customer service in time. It will not be accepted within the time limit. Problem products must be maintained original complete Packaging(Do not paste or write directly on the original product outer box, if any violation of product packaging and labor costs are deducted accordingly). Our company shall bear the freight.; we refuse to send expensive logistics to Debang, Jiaji and Tiandi Huayu. If there is any violation of freight, we will take care of ourselves.

  2. Please communicate with the after-sales customer service before returning the goods. Please fill in the after-sales service form to track your return. Information get Timely processing.

Return without reason for non-quality problems

   3. If you are not satisfied with the product and return it without any reason, you must take care of the shipping fee and the product cannot affect the second sale. Please take care of it after receiving the goods.10 it is proposed within the day and cannot be processed after it is exceeded.

4, if the buyer refuses to sign for no reason or the courier cannot contact the buyer, the product is returned, and the buyer requests to return the product for non-seller reasons after receiving it, the return freight shall be borne by the buyer.

5, seasonal products will not be refunded (such as summer fans, slippers, winter heating pads, slippers, Spring Festival red envelopes, etc.), please pay attention before purchasing