Logistics/express instructions

1. If you have any questions about the freight for small goods, please contact customer service. Customer service will calculate the freight according to your quantity.

2. Customers of large goods can request delivery by logistics.

Logistics can be delivered to your door, and freight needs to be picked up by yourself. Please choose by yourself.

3. If the logistics information is abnormal, please contact us.

After-sales processing

1. After receiving the goods, please check the quantity and quality of the kernel within 3 days. If you have any questions, please feedback to our after-sales customer service in time.

2. If you have any problems with the product quality, please contact customer service to register and handle it within 48 hours after receiving the goods, and provide clear problem photos for after-sales verification! (The freight is subject to the logo on our website) as long as the operator

according to the regulations, they will be replaced or repaired.

3. For the 7-day no-reason return policy of Taobao platform, our store supports the agent, but the prerequisite is that the product shall not affect the secondary sales. Although some products affect secondary sales

it is not serious. If we can handle it, the agent needs to bear the loss of product packaging and other losses, and can return or exchange the goods. The product has no quality problems and seriously affects the secondary sales. It is impossible. First

the law cannot be returned or exchanged. Due to the wrong delivery and missing delivery of our staff, we shall bear the responsibility.

4. We will bear half of the freight generated by the replacement. We will send it back immediately-the buyer will pay, send it back-we will pay.

5. Products with non-quality problems cannot be returned or exchanged.