Dear Customer:

The default shipping method for our store is express delivery. Large items are shipped via logistics. Logistics shipping costs are payable upon receipt. Please contact our customer service staff after placing your order.

Shipping schedule, generally speaking, products ordered and paid for before 18:00 can be shipped the same day. However, occasionally due to weather or other factors, there may be delays. Please be patient or consult the customer service team in time for any inquiries.

Due to the fact that we cannot control the exact delivery time of courier and logistics, please understand and bear with us. To ensure your interests, please inspect the quality of the products upon receipt and report any damage or other issues during transportation to our after-sales customer service immediately.

After-sales service

Dear customer, if you have any questions about the products after receiving them, please contact our customer service staff, and we will be happy to serve you.

Disclaimer

1) Under no circumstances will we assume any responsibility for any losses incurred by returning the product or requesting a refund without contacting our customer service.

2) If the return or exchange does not comply with the rules, we will refuse to sign for all items and will not assume any responsibility.

Pure cow leather compared to PU leatherMore suitable for pet accessories.Pure leather collarResilient! No glue smell! More breathable!Healthier and more comfortable! Durable and long-lasting!

【Reminder】

The product size is measured by hand when it is placed horizontally, and there may be an error of 1～3cm. Please pay attention to this when purchasing and consider this factor! All product photos are taken from the actual items. Due to differences in lighting and monitors, there may be color differences from the actual items. Such issues do not fall under quality problems of the product. The final color will be determined by the actual goods.