Notice to buyers

     [About after-sales]]

1. To prevent malicious return and replacement damage. Please sign within 24 hours take photos and contact customer service. If the time limit is exceeded, all consequences shall be borne by the buyer.
2. Damaged reshipment one order only once. Damaged reshipment is not included (special offer products, delivery logistics products without wooden frame products, event gifts)
3. Within 7 days from the date of receipt, if the goods have quality problems, you can choose to return or exchange the goods, and the freight is borne by the seller.
4. Return and exchange goods without any reason within seven days, all shipping costs shall be borne by the buyer
5. Our store does not accept freight on arrival. We will reject all goods on arrival, and the losses caused by this will be borne by the customer.
6. Any of the following forms after-sales service, customers should contact our customer service staff online, after confirmation, follow-up services can be carried out
a: quality problem replacement, must meet the following terms
a. The product is indeed sold by our company
b. Exchange service should be signed at the product within 7 days it is suggested that if the exact date of receipt cannot be provided, it is limited to 10 days after the date of shipment.
[Processing customization]]
it can be customized according to the customer's drawings, original processing, color spraying, electroplating, silk screen printing, roast flower, laser engraving, engraving, gold tracing, sand masking, etc. according to the customer's requirements. (Customized products will not be returned once processed)
[About invoicing]]
6 points are added to the ordinary invoice and 10 points are added to the special invoice. If you need to issue an invoice, please send the invoice information to the customer service.
[About products]]
1: The product inventory changes at any time. Please contact customer service to check whether the product is available before ordering.
2: the product category is continuously updated. If you need other products, please contact customer service.
3: The product size error within 5mm is normal.
4: Product pictures are taken in kind. Due to different reasons such as shooting technology, light, angle, display color difference, shooting batch, etc., there may be some differences between the pictures and the real objects. Please understand