Additional tax points for invoicing, contact customer service for details!

About transportation mode and cost:

1 generally, the order amount is small, or the order quantity is small, we generally choose to send Express, the advantage is delivery, packaging, delivery convenience. The express delivery I cooperate with include ZTO Express, Express Express, Express Express, SF Express, etc.

2 generally, the order amount is large, or the order quantity is large, about color difference:

the pictures in this shop are taken by the owner with a high-power camera in kind to restore the true color of the product as much as possible. Some product pictures may be due to differences in shooting light, photography background, and display, and the color of the pictures is inevitably different from that of the actual product. If you have strict color requirements, you can contact the owner to take pictures of the real objects on site, or apply for free samples, or order a small number of products first, and then order after reading the samples, to avoid unnecessary disputes.

About flaws:

most of our products are handmade and cannot meet the standards of machinery and digitization. It is inevitable that some products will have minor defects. Some flowers are inserted manually. If they are squeezed during transportation or used improperly during construction, some flowers will fall down. It is a normal phenomenon, not a quality problem, please insert it back to the original position. If necessary, use hot melt adhesive to stick it. If the flowers are extruded and deformed, use a hair dryer or hot steam to restore the pattern, and some flowers can be rotating petals. If some products have serious defects and cannot be repaired, we can exchange or refund them for you. Our store does not accept it. If some products have problems, all products will be returned.

About Size:

our products are all measured manually. It is inevitable that there will be some errors due to different measurement methods. For special products, manual measurement is more difficult to control. For example, when the flower head is made, the size of the flower head is different, and the measurement results are definitely different. Some flower heads are squeezed, the measurement results will also be different. When we measure, we will adopt the mean method to minimize the error.

About price:

1 the price of our products is the price of factory direct sales. In order to meet the needs of different types of buyers, most of our products adopt ladder prices. If buyers order a large number of products and a small number of products, we need to redistribute and package them, which is more troublesome. So the price is slightly more expensive than the whole piece. The price of the new product can be discussed with the boss.

2 our prices do not include freight, excluding tax..

About Delivery time:

after the buyer pays successfully, we will deliver the goods in sequence according to the order. The order process is complicated from order delivery, distribution, review, packaging to delivery. If there are many types of orders, it is inevitable that some of them are out of stock when the warehouse distributes the goods after online operation and delivery. Our customer service will contact you as soon as possible to negotiate the transfer, waiting for the goods, or return the goods. If the buyer orders a large number or a large number of types, the packaging time is relatively long, and it may not be fully packaged and shipped on the same day. We will take part of the package and deliver the other part the next day. In this case, no more Wangwang and phone notifications will be sent. Anxious buyer we usually choose logistics, the advantage is that the freight is low.

The logistics I cooperated with include ZTO logistics and aneng logistics.(Pay-as-you-go), Baishi logistics, SF logistics, etc. are all delivered to your door, Debang Logistics (pay-as-you-go, collect on behalf, pay-as-you-go), and leased line logistics (usually need to be picked up by yourself). In the surrounding areas, you can choose short-distance buses or pick them up by yourself, and communicate with customer service in advance.

3 In general, the price calculated by the system is automatically calculated by the system according to the product weight. For products with many models and specifications, the weight of each specification is different. We calculate it by the weight of the discount. For products with large volume and light weight, the calculated freight is low. If the buyer finds that the freight calculated by the system is higher than expected, contact customer service to confirm and modify the freight.

4 We generally prefer cheaper express delivery to save freight for buyers. If buyer's designation express delivery, such as SF Express, you need to pay the freight on the original basis.

5 there is generally little difference between freight collect and pay-as-you-go. For SF Express, pay-as-you-go is generally cheaper. For example, for products with a weight of a clearance sale, we will try our best to communicate with SF to charge according to the weight. For leased line logistics, the price is generally paid on delivery, and there is no difference.

Q: Can you send a few samples first to have a look?

A: customers and friends who cooperate for the first time can order samples to see samples first., but calculated by retail price, please contact Customer Service for details,

the extra money will be returned when the next purchase, within ten days after receiving the goods, the purpose of this is to protect the interests of wholesale customers,

avoid buying one or two pieces from offline retail customers

q: Are all products displayed on the website available?

A: inventory changes greatly due to the simultaneous wholesale of entities and networks.

Online orders are often placed, but products are cleared in the entity. Please forgive me and consult customer service before ordering.

Let the products be displayed in front of you as much as possible.. Please do not accept buyers with any color difference before wholesale. Such problems cannot be used as the basis for quality problems.

Q: Is it returning & amp; Exchanging supported?

Answer: we are responsible for quality problems, do not accept returns and exchanges that cannot be sold for a period of time. After all goods are paid, the buyer has accepted the terms (required for ordering).

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