The prices of products sold in our store are all quoted excluding tax. If you need to issue an invoice, please contact customer service to communicate about the specific invoicing matters!

Order notice:

①. Shipping information:
Self-Help order on Sunday, warehouse rest will not be shipped, please arrange order in advance if you need to ship. Please contact customer service for holidays.
Default postal express. If the postal service is unavailable, the default delivery is changed to Yunda Express. Other express delivery is not supported for the time being.
If you have any questions after placing an order, please contact our customer service.
If you need to modify other express delivery to make up the freight after placing the order, please contact customer service to make up the difference and note the corresponding express delivery.
If there is a problem during express delivery, please contact the online customer service or call the official phone number of the corresponding express company.

②. Return and exchange process:
Contact our customer service directly for return orders, and then apply for a refund on the platform (orders that have been shipped and received by customers).
After contacting our customer service, the replacement order will be re-ordered and paid. The previous order will apply for a refund. Note: The freight is not refunded for non-quality problems.
To return the order, please fill in the return express number at the after-sales desk as soon as possible. If you do not fill in the transaction, you cannot process the refund.

③. Reshipment process:
For missing reissue orders, please contact our customer service to explain the situation, provide the order number of the order, the picture of the goods received, and the address of the receipt.

④. Processing process of shipped orders:
For orders that have been shipped, I want to refund before I have no logistics information. Please contact our customer service to intercept them first. After the logistics is returned, I will apply for a refund and fill in the delivery order number. Note: the shipping fee is not refunded because the item has been delivered.

⑦. For customer service questions:
If the customer service is temporarily absent, please leave a message or call: clarify the specific situation of the problem. The customer service will reply to the problem at the time.
Because the customer service is very busy, please try to explain clearly. Thank you for your cooperation.

⑧ for logistics and transportation problems of physical or wholesale customers:
We usually send freight logistics for large quantities.

9 instructions for physical purchase and exchange:
All our products have undergone strict full inspection before leaving the factory, and are returning & amp; Exchanging supported without affecting the secondary sales.
If customers find quality problems after receiving our products, please contact our customer service at the time and provide pictures taken with quality problems.
If there is a backlog of unsalable products sold by customers, we can contact our customer service staff, and we will accumulate and exchange services for customers to ensure their business is booming.
Please keep the complete packaging of the goods and the quality of the products when returning or returning goods, and return or exchange goods with quality problems. Please indicate the specific problem with a note so that our company can handle it in time.
If you use express delivery for return, please pay the express fee first. Our company rejects the return and delivery items that have not been communicated with our company.

Use the following pages to learn about agency-related matters. If you have any questions, contact our customer service directly to ask about relevant matters.