Special instructions

many friends purchase goods and have many questions and worries about freight transportation. Here are some topics that are often concerned about, hoping to solve some questions and concerns.
1. Is it better to send freight or express?
A: freight is mostly a bulk transaction. Small bags and small packages have a general consumption, ranging from 30 to 55 yuan. Therefore, it is not necessarily good to send freight if the goods are small, for orders in Guangdong province and orders less than 500 yuan in other places, express delivery is preferred!
2. How much is the freight?
Answer: take leased line logistics as an example. In general big cities, a piece of goods is about 40 yuan, and the transit is about 60 yuan, depending on the actual small logistics situation, Debang, Huayu, Xinbang, jiaji price is relatively high, specific to the carrier company shall prevail!
3. How long does it take to ship goods?
Answer: Chenghai is a toy factory in the world. The logistics industry is relatively developed. It can be basically reached in four days in big cities and about one week in transit cities! The delivery time of major logistics such as Debang is about one or two days longer than that of leased line logistics. We and your estimated transportation time are for reference only. We do not exclude some weather, vehicle arrangement, many factors, such as traffic conditions, are affected, but they fail to arrive on time. I hope we can not be embarrassed by this!
4. Be careful to pick up the goods!
A: compared with Debon and Jiaji, leased line logistics has a disadvantage. The outlets are not complete enough. Generally, a city has only one service point, and many county-level cities do not have it. Although the freight for express line logistics is cheap, it may occur that the delivery location is dozens of kilometers away from yourself. Therefore, before choosing a freight company, you should first understand the specific arrival location, don't take time and effort to pick up the goods by running dozens of kilometers, which is worth the loss!
V. When picking up the goods, it is found that the outer box is seriously damaged. What should I do if it is crushed?
A: Please contact me!! Inform the damage degree and missing quantity, and we will coordinate with the freight company to solve it! Signing and picking up goods without authorization makes it natural for the freight company to evade responsibility, and our dilemma will not be protected by us, and the consequences will be borne by ourselves!
Purchase instructions
1. About size
the size is measured manually. Due to factors such as different measuring tools and measuring methods, there will be an error of 1-2cm. Please refer to the actual product.
2. About color
our products are all taken in kind, and the color is proofread, which is close to the physical tile, because the color and color temperature of the computer monitor are different, etc.
3. About customer service
if your consultation fails to be answered in time, please leave a message and we will reply to you as soon as possible. Please understand!
4. About quality
our store is responsible for affecting the normal use of products, such as damage, cracking, serious defects, and cracking. However, due to the delay of express delivery, slight deviation in size, difference from imagination, slight color difference, disliking the material feel, etc., are not quality problems. Return or exchange is allowed without affecting the secondary sales, and the buyer shall bear the return freight.
5. About delivery
we cooperate with Express (default) Huitong, YTO, or Debang Express.
6. About receiving goods
please sign and check the package in front of the Courier. You have the right to do so (with the consent of the buyer himself, order pickup of others have the same right). If any missing, wrong delivery or damage is found, please contact us in time. If there is any problem, please do not sign for it. We will solve the problem for you in time. After signing, Alibaba's new regulations are on time. The risk has been transferred to the buyer. Our store is not responsible for compensation. Please understand.