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All products in our store support distribution and delivery, and original pictures can be provided.

Factory Direct sales authentic guarantee

1. Inventory problem

due to the peak season, the goods are shipped online and offline simultaneously. All the inventory quantity displayed online is not the actual inventory quantity. Please contact our customer service to check whether the product is in stock when placing an order, then make a payment.

2. Delivery problem

(1) all products of our factory will be strictly inspected by the delivery department before shipment to ensure that the quality of your products is intact. In order to avoid possible irresistible factors during transportation, please open the inspection in front of the logistics after receiving the product, and then sign the logistics list after confirming that it is correct.

(2) There are two types of mode of despatch in our factory: few goods or samples are sent. Generally, express delivery is recommended. Advantages: Door-to-door delivery, convenient and fast, disadvantages: freight is relatively expensive. There are a lot of goods. Generally, we recommend that you send them directly to the shipping department or logistics. Advantages: affordable freight, disadvantages: buyers need to pick up the goods at the delivery location in person (if it is really inconvenient to pick up the goods, you can negotiate with the logistics company for door-to-door delivery, and the cost is calculated separately). Express delivery or logistics with frequent cooperation must be clearly noted in the order.

3. Freight problem

the prices of all products of our factory do not include tax.

4. Product problems

(1) weight floating

the weight of all products in our factory fluctuates around 5%. Buyers who cannot accept weight fluctuations should consider carefully. Weight fluctuations will not be used as the basis for return and exchange.

(2) size error

the product size of our factory is measured manually, and the error is within the normal range of 1-3cm. Buyers who cannot accept the size error should consider carefully, or contact customer service to inquire about the actual size, size error, it will not be used as the basis for return and exchange.

(3) chromatic aberration

all products of our factory are taken in kind, please rest assured to buy. Online sales cannot avoid chromatic aberration, because looking at pictures in different colors and lights and monitors will cause different chromatic aberration problems. Buyers who cannot accept any chromatic aberration should consider carefully, chromatic aberration problems, it will not be used as the basis for return and exchange.

5. After-sales problems

(1) buyers need to open the box to check whether the outer packing box is damaged or not when receiving the goods. If any product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate stamped with fresh seal and provide this certificate to us. We will assist the buyer in making a claim.

(2) for reasons of dissatisfaction and dissimilarity, returns without quality problems will not be accepted.

(3) customized products are not returning & amp; Exchanging supported