Wholesale instructions:
1. About custom invoicing:
Our company customization supported, a single order must be over 3,000 yuan, or the quantity must be over 1,000 (the style and size must be sent to the customer service to confirm whether it can be customized).
Our company supports invoicing. There are two types of VAT ordinary VAT invoice and VAT special invoice respectively. Additional tax points are required for invoicing. For more information, please ask customer service directly.

2. About distribution and delivery:
The products of our company belong to the category of arts and crafts. Arts and Crafts do not need time compared with clothing, kiln, electroplating and packaging. Distribution, inspection and packaging also need a certain amount of time, therefore, the goods will be delivered within 1-3 working days after receiving the full payment of the order.

3. About logistics:
If there is a designated logistics, please explain to the customer service. If there is no designated logistics, we will arrange logistics for you, but we cannot guarantee that the pick-up point is very close. The logistics fee is borne by the buyer. The actual logistics fee is subject to the actual logistics fee. The logistics is transferred. The logistics the cargo discharge point is different and needs to be picked up by yourself. Therefore, the arrival time of the freight is about 5-7 days, depending on each place, you can consult customer service. No misunderstanding caused by third-party logistics problems, please understand.

4. About out of stock:
Due to the large number of offline wholesalers in our company, the inventory changes greatly. In case of temporary shortage, if we cannot notify online, we will definitely make remarks on the shipment details. After the buyer receives the goods and checks the packing list, contact us to refund the out-of-stock price difference, or send it together when the next replenishment. If out of stock can be used at that time.

5. About products:
If each variety of our products has multiple styles or colors, if you cannot choose the color when ordering, please specify the desired color in the remarks or we distribute it evenly when shipping, try to give you hot colors!

6. About flaws:
The ceramics of our company are designed and produced independently by our production base; The craft is mainly made by hand, and the inside and bottom of the vase are not within the scope of inspection, the small black spots or pinholes and other defects of the products sold are within the normal scope of international industry standards.
 
7. About color difference:
All pictures are taken in kind, and color difference is inevitable, and the production process characteristics of ceramics determine that each batch of ceramics of the same style will also change in color, if you have very high color requirements, please contact our customer service directly. We can directly use our mobile phone to take pictures of the real objects for your reference. If you cannot meet your requirements, please purchase them carefully.

8. Payment method: A: Alipay payment is supported, B: WeChat transfer is supported, C: direct bank payment. (30% deposit is paid for large-volume purchases, and the balance is paid before shipment. Mixed Batch or small amount of purchase are paid to delivery, no payment collection and cash on delivery)

9. About after-sales questions: Please receive the quantity and quality of the goods within 24 hours. If you have any questions, please feedback them to our after-sales customer service.