The following conditions are not quality problems. Please look carefully before ordering. If you want to be perfect and cannot accept the following situations, please be careful to order them so as not to affect your shopping experience. Wish you a happy shopping experience!
1. Natural crystal and jade products, ice crack, cotton, texture, color and gloss are different natural phenomena, and each product cannot be completely consistent. Due to the material relationship, the product is made of hand carved. The carving technique and strength will affect the size and weight of the product. Therefore, the size and weight of each hand carved product cannot be completely consistent. Please refer to the actual product received.
2. Copper ware is made by pouring gypsum model at high temperature. If there is no special description, the products are solid products, all of which are hollow, with small mouth at the bottom, sand and white gypsum blocks inside, fine scratches, it is normal that the welding and writing of sand holes are not clear, and the weight is inconsistent with the description. It is not a quality problem.
3. The color of colored glaze and resin products will be slightly different due to the mixing ratio and filling temperature of the toning master. Sometimes bubbles will appear when filling at high temperature, and uneven color is normal. Not within the quality range.
4. 100% of the pictures of the store's products are taken in kind, which is as consistent as possible, but due to lighting problems during shooting, different shooting angles, the color difference problem caused by different monitors and personal understanding of color is inevitable. This kind of problem is not a quality problem. Please refer to the actual product received.

[Return and exchange notice]]

the customer receives the goods within 3 days. If there is any problem with the quantity and quality of the goods, the customer can promptly report it to the after-sales customer service for handling. There is no objection after 3 days of arrival, and the transaction is deemed to be completed. Subjective dissatisfaction, imaginary reasons, actually no quality problems, return, will not be accepted. Carefully check the professional packaging before shipment, such as transportation damage or quality problems, return and exchange freight shall be borne by the buyer! (The consignee of transportation damage can also initiate procedure for claims to the logistics) do not return goods that are not from our company, so as to bring inconvenience to you when returning them again.

                


After receiving the goods, please check whether the product has quality and quantity problems. If there is any problem, please contact us in time. We will solve the problem for you with fast speed and good service, ensure that your interests are not lost. We promise that our products will be damaged due to logistics and transportation, and we will replenish them free of charge.

Contact Information

telephone: 15058566963