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FAQ: All products in our store are factory direct sales, reducing intermediate links, value for money and low profit sales, which is also our company's attempt in non-traditional sales channels this year, therefore, we still have the ability to undertake substantial order, and welcome customers to wholesale or order samples. We will win your trust with favorable price and high quality products 1 is the color I saw on the monitor exactly the same as the real thing? Answer: There will be some "color difference" between the pictures and objects seen on the display: color difference has always been a difficult problem in online trade, because there are many reasons for color difference. For example, the same picture will have certain differences on different monitors, which comes from many factors such as the brand, technology, brightness and color temperature of the monitors; And, the difference between the environment in which you take photos and the environment in which you watch the products will also cause chromatic aberration. We are also trying to control the difference in color difference. Color difference is a problem that can never be avoided. Please agree to order again. 2. If the goods are damaged during transportation, who is responsible? We are responsible for 100% of all answers, and we are responsible for all expenses. Please feel free to transport things (please contact us if you have any questions, you only need to take the damaged photos to us. 3 [about logistics] Express] SF YTO STO Zhongtong (it is recommended to take express within 10kg) if you have a designated logistics, we will use what you specify. If not, we will find a logistics company with fast speed, reasonable price and convenient pick-up. General Delivery: Zhongtong logistics Baishi logistics, Debang Logistics, mixed batch of small products, such as tea ornaments, tea strainer, tea cans, bulk porcelain without gift boxes, etc. We recommend that you order wooden boxes, the fee is 20 yuan/piece. 4 What should I do if I am not satisfied with the quality of the goods? A: Please find the customer service staff in time, and we will give you a satisfactory reply.