Wholesale instructions:
please read the <Contract Description> carefully and agree to the following terms by default upon ordering!
[Description of pre-sales and after-sales contracts] 1. About delivery:
· A please contact our customer service staff before placing an order to confirm whether the required products are available.
· B please contact customer service to modify the freight when placing an order. Small goods are usually delivered by Express. The default is best express. YTO Express. For other express delivery, please explain to the customer service. We recommend that you send logistics for large-volume goods. Generally, we can only estimate the freight for freight delivery, which is for reference only. Actually, it is subject to the charging standard of the freight station!! · C if you place an order for payment before 12 am, try to arrange the delivery on the same day. For goods after 12 am, arrange the delivery on the next day, because the driver will arrange the goods to customers near entity stores and Yiwu in the morning, orders in the morning will be loaded at noon and sent to the freight yard in the afternoon. In short, we will try our best to arrange delivery within 12-48 hours after the order is placed. Buyers who need a refund before shipment must contact customer service, to determine whether the goods have been delivered, if you contact the refund, you must bear the face bill fee of 3 yuan and the cost of shipping and returning the goods. The packaging of our products will be improved day by day, try to minimize the damage during transportation. I hope you understand! If there are other unexpected situations, we will leave a message on Wangwang, please know!
2. About products: · A all products will pass many inspections during production, after production, before shipment, etc., and will be shipped only after they are completely qualified. However, various uncertain factors may lead to the loss of product functions, our company guarantees that 98% of all goods delivered from the factory are good products and 2% are exempt from liability. B product pictures are all taken in kind. Due to factors such as light, shooting level, or display color difference, it may cause a little color deviation. If you mind, please be careful! In addition, due to market changes and other factors, the factory may adjust the color and packaging method of the products and outer packages. Please refer to the actual situation.
· C our toys are cheap and good value for money. Some buyers feel that the workmanship is rough and defective after receiving the goods. They are not good materials. They are different from what they imagined, however, these are not quality problems. No matter what things are, they are not perfect. Each of our products is in the real-shot picture Upload station. If you are too picky, please forgive me, please consider and see clearly when purchasing. If you don't know, please consult us... our company will not accept returns for any reason. If you place an order for a large quantity, you can take samples first.
3. About signing
· A please be sure to check the quantity of the goods in person and whether the packaging is intact. If there is any missing damage, please negotiate with the logistics company to solve the compensation in person. If there is no inspection, the receipt will be deemed to be accepted without objection. We will not be responsible for any problems after that.
· B please check the quantity and appearance of the goods (this is your right) with the express logistics personnel. If the quantity is incorrect or the appearance is damaged, please sign and confirm by courier.
Problem 1. The courier refused to open the inspection together. Solution: you must take the express delivery order after signing, and return it to the Courier after checking. Problem 2. The courier refused to sign and confirm the missing quantity. Solution: just write down his phone number and name
4. About transportation
· A transportation is completed by A third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions, etc. The estimated transportation time between us and you is for reference only and is not used as the content of the contract, it is not used as a reason for returning goods.
· B we cannot control express delivery and logistics companies. The arrival time given by our customer service staff is only an approximate time estimated under normal circumstances, we cannot and cannot guarantee the customer when the goods can arrive. What we can do is to deliver the goods as soon as possible. Those who refuse to receive or return the goods because the goods arrive too late, we firmly refuse to accept it. Therefore, buyers, especially those in urgent need of goods and buyers in remote areas, should carefully consider the time risk before purchasing goods. At the same time, please respect our labor. Wholesale is different from Taobao, taobao has only one small package, and wholesale needs to pack a variety of different goods together. Each ticket includes our customer service staff, distribution staff, packaging staff, the delivery staff worked hard together, but a very small number of bad customers have already delivered the goods, and even have arrived at the destination safely, but they do not receive the goods, do not cooperate, just ask for a refund, in this case, the customer must bear the freight back and forth, and the goods will be refunded with a discount of 7%, because we must send someone to pick up the goods again, and then we must classify the products one by one after taking them back.
5. About after-sales service

· A damage: the responsibility for damage caused by transportation will not be borne by our company (we recommend that you choose insured logistics such as Debon and Jiaji). However, we have the obligation to make every effort to help customers solve this problem. Our company will adopt logistics double-layer packaging, compact stacking and other methods to avoid the occurrence of damage incidents. Please check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please sign and confirm by courier.
· B return and exchange: in principle, all products of our company will not be returned for any reason after they are sold (products can be exchanged through negotiation due to factory quality problems or wrong delivery problems, and the company shall bear the one-way logistics and transportation costs, all our quotations are ex-factory prices without freight)
· C due to the quality problems of the product itself or the lack of functions of the product itself during transportation, the company can provide replacement treatment, please feedback the product problem to us within 7 days after receiving the goods. If the time limit is exceeded, please consult with the customer service. For products with quality problems, please return them by ordinary logistics for more than 20 kilograms, after receiving the returned product, we will send the replacement together when the customer purchases the product next time (we cannot accept the situation when the product is delivered together next time, and the freight will be borne by the customer!) Buyers need to ensure that the appearance and outer packaging of the returned products cannot affect our second sale, otherwise we will not accept the exchange or 50% off. I hope you understand
note: you must inform Wangwang customer service on this site before sending it back!!!
· A due to the particularity of toy products, which cannot be compared with household appliances, all toy products sold by our company do not implement the Three Guarantees policy, in case of after-sales problems caused by improper operation or personal human damage, our company will not assume any responsibility. If within our capabilities, we will help solve these problems, however, all relevant expenses incurred shall be borne by the customer. Special products shall be handled according to relevant agreements reached between our customer service personnel and customers.
Most of the product problems can be solved by replacing the battery, adjusting the battery riding position, connecting the thread... and other simple methods. Buyers can consult us about toy maintenance, and sell toys to repair toys. Others, such as poor sales, not as good as expected, unauthorized repair or modification without the right of close view, not used or stored in normal methods, beyond the after-sales service period or unfamiliar with the product, the operation is not in place... and other non-product quality problems, we will not provide return or exchange!
Please read the above terms carefully and take effect from the time of ordering. If you have any objection, please confirm with our staff before ordering.
Better quality and more favorable price are our unremitting efforts.

Contact customer service, please use Wangwang to contact, identify the same customer service consultation, you can get more professional services! Due to the large amount of consultation, Wangwang is usually in a state of explosion. If no reply is received for a long time, you can choose self-service shopping according to the description, please fill in the required color/size/express information directly in the remarks. If you have special needs, you can leave a message. We will deal with them one by one.
Please open the parcel in front of the courier to check whether the goods are damaged and check whether the quantity is correct. If any problem is found, please refuse the visa. Upon receipt, the product is deemed to be approved.
The size problem is measured manually. Due to factors such as different measuring tools and measuring methods, there will be an error of 2mm.
Color difference problem the product photos in our store are taken by ourselves, try to be consistent with the real thing, but due to shooting technology/ambient light/display color difference and other reasons, there may be slight color difference between the pictures and the real thing, please refer to the color of the actual product finally.
We are running our own store with heart, and we attach importance to your comments. We always require that we can do our best and form a friendly long-term cooperative relationship with buyers. If you are not satisfied with anything after receiving the goods, don't give a moderate or negative comment without saying a word. Because a bad review is not a solution for both of us. You cannot change from dissatisfaction to satisfaction! Thank you for your great support! ^_^
when you receive the goods, please check whether the outer packaging is intact. After confirming that it is correct, you can sign for it [including signing]]. Please open the parcel in front of the courier to check whether the goods are damaged and check whether the quantity is correct. If any problem is found, please refuse the visa. Please contact our after-sales customer service in time. We will assist in resolving the claim from the Courier. Once the receipt is signed, it will be deemed as the product for approval. [Please note! Because the transaction involves three parties: the seller-the courier company-the buyer. If any problem is found after signing, we will not be able to determine where the error occurs, and the signatory shall bear the responsibility]]



return Instructions


free shipping products of the goods sold by our company will be paid by our company after the buyer signs for it. If the buyer refuses to accept the goods, the buyer shall bear the cost of sending the returned freight, the freight charges incurred by rejection are charged according to the weight of the goods provided by the courier company and the price charged in the city area. If you have any questions, contact customer service.

Return and exchange: in principle, all products of our company will not be returned for any reason after they are sold (products can be exchanged through negotiation due to factory quality problems or wrong delivery problems, and the company shall bear the one-way logistics and transportation costs, all our quotations are ex-factory prices without freight)
· a due to the quality problems of the product itself or the lack of functions of the product itself during transportation, the company can provide replacement treatment, please feedback the product problem to us within 7 days after receiving the goods. If the time limit is exceeded, please consult with the customer service. For products with quality problems, please return them by ordinary logistics for more than 20 kilograms, after receiving the returned product, we will send the replacement together when the customer purchases the product next time (we cannot accept the situation when the product is delivered together next time, and the freight will be borne by the customer!) Buyers need to ensure that the appearance and outer packaging of the returned products cannot affect our second sale, otherwise we will not accept the exchange or 50% off. I hope you understand
note: you must inform Wangwang customer service on this site before sending it back!!!
· A due to the particularity of toy products, which cannot be compared with household appliances, all toy products sold by our company do not implement the Three Guarantees policy.