Wholesale instructions:

since toys are easy to lose, some scratches and minor defects are occasionally inevitable. It is normal for toys to have slight scratches and paint shedding, which is not a quality problem. If you need to return the product due to defects, the buyer shall bear the return shipping fee. Ordering is not only an agreement with our handling method.

Product handling methods for quality problems:

1. If it is a quality problem, you can accumulate more than 200 yuan for the goods. If you send the goods back, the freight will be borne by our seller. If you cannot accumulate more than 200 yuan and need to return it, the buyer shall bear the freight.

2. There is a shortage of functions due to quality problems. If you need to make up accessories, you need to replenish them next time or bear the freight yourself.

About warranty:

toys are generally not guaranteed. If they really need to be repaired, we do not charge maintenance fees, but only accessory fees and freight charges.

About logistics:

express delivery is best express by default. If you need to send SF Express or postal parcels, please contact our customer service for relevant freight. If you have not communicated with us, the goods will be delivered by default express delivery.

About receipt:

1. If you are out of stock, please contact customer service within 24 hours after signing.

2. If the package is damaged, the goods are missing or damaged, please take photos and leave a certificate, reject the Express, and then contact our customer service to handle it.

About return processing:

1. If the product cannot be used normally due to the quality problem of the product itself, the accumulated value of the goods over 200 yuan can be returned. (For more information, see "product handling methods for quality problems")

2. If there are non-product quality problems such as poor sales or not imagined, we will not provide returns.

3. If you really want to return the product, return the product at a discount if the product is in good condition and the product packaging is not unpacked, and the buyer shall bear all the freight, 20% discount within 7 days, all products above 7 days will be returned at a discount of 20%.