About pre-sales issues

1: about how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight? All products are OK according to the above minimum order quantity, the amount is not limited! Mixed Batch supported! Alipay transactions are supported! We have stated the weight of each product. The freight system will automatically calculate it when ordering. There may be some errors. Please contact customer service in time. 

2: are they sent randomly when shipping? Can I choose a style? Regarding the style and color, the products are mixed by default when they are distributed. If you have special requirements, you can note the style or color (when you place an order together, you can note the item number, style, for example: Y1: Black), we will try our best to help you match it according to the requirements, but it is inevitable that there will be a shortage. I hope everyone can tolerate it. If there is a lack of color, I will send it to you immediately. Please forgive me! There is a column to note when ordering together.

3: are the products on the shelves available? What if there is a shortage? All our products are sold in stock, and the products that can be ordered are available on the page. Please feel free to buy them. Due to the large variety of products, the daily sales volume is relatively large, and very few products are out of stock due to their failure to be removed in time. Please understand that you will refund the products that are out of stock or not delivered at that time, please contact customer service in time after receiving the goods. We will not inform you here. Thank you for your understanding! 

4: I have already paid. When can I deliver the goods and how long can I arrive? Because the daily shipment volume of the company is relatively large, we will pay after you pay48 the goods will be delivered in the order of payment within hours. Normally, the goods will be delivered on the same day. The delivery time varies depending on the distance, weather, and operation procedures of different courier companies.1-2 days to arrive, Anhui. Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin General2-3 days, other regions3-5 days, remote areas4-7 days, the logistics outside the province is just so-so3-7 god! About delivery: express delivery is at night5 order unified delivery, orders on the same day are generally shipped tomorrow and the day after tomorrow, (in short, try to do it .. time to deliver the goods to you) because there are still many orders to be arranged in front, and many customers need to make up the order, change the address, so we will sort it out and send it again! We will arrange shipment as soon as possible! I hope you can understand!

  About after-sales and quality issues
1. Receipt7 within days (subject to the receipt date of the waybill) if you find any product quality problems, please contact the after-sales customer service in time.. It will not be accepted within the time limit. Fragile please check the goods face to face. The receipt is in good condition by default. Problem products must be kept intact in packaging( please bring your own packaging, do not paste or write directly on the original product outer box). Please accumulate5-10 the kilogram is returned by ordinary logistics, and the freight is borne by our company. We refuse to send expensive Debang, Jiaji and Tiandi Huayu logistics. If there is any violation of the freight, we will take care of ourselves. If there is no quality problem, we will not return the goods, and we will not exchange the goods.

2. Please communicate with the after-sales customer service before returning the goods, please fill in the after-sales service form in order to track your return and get timely processing.
3. Customer's specification of product color or style, we will try our best to satisfy, but we can't100% guarantee. If the color or style does not match, it will not be returned or exchanged.

4. For the situation of sending goods not sold by our company to our company, we reserve the right to return the goods directly to the customer without handling all the returned goods and the freight shall be borne by the customer.
5. The following conditions cannot be returned or exchanged.: A the packaging of the returned product is damaged or incomplete, and the product accessories or related materials are incomplete; B unauthorized Repair or modification; C not used or stored according to normal methods; D color and color are not returned or exchanged. Products beyond the after-sales service period. E seasonal products will not be refunded after expiration (for example, heating pads of Summer fans in winter).
6. After-sales service is the company .. no-frills service, we are willing to provide you with good after-sales service. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning the goods and exchange the goods, and handle it according to the above regulations of the company as much as possible, so as not to affect your after-sales service.7. As for the handling of damaged and quality products, if the weight does not reach 5 kilograms, if the customer wants to return it, the freight will be paid by himself.