1. About products

Our factory specializes in ceramic tableware, tea set, glass tableware advertising Cup, logo customization and other related ceramic glass products. The product can be customized LOGO. Customers can provide documents that need to print LOGO. We will help you design rendering for free. Due to many customization processes, it usually takes 5 to 7 days to produce, ceramic cup is handiwork, it is inevitable to leave production marks during the production process. It is normal for slight sand spots and black spots to burst flowers, which meets the national standards. Perfectionist buyers should be careful to order. Customized products cannot be returned or exchanged, therefore, if you need it, please place an order in advance. Please contact customer service for the charging rules.

2. Shipping instructions

Generally, the goods will be delivered within 1 to 3 days after payment. If the goods are in stock, the goods will be delivered on the same day. If the goods are not in stock, the production and packaging of the products will take a certain period. Generally, the goods will be delivered within 3 days. I hope you understand.

3. About logistics

Due to the particularity of ceramic glaze products and various packaging methods, all quotations do not include freight. The freight is settled independently by you and your designated logistics distribution courier company after shipment. Our company does not participate in settlement, put an end to the freight dispute between wool and sheep in online shopping. When placing an order, you only need to fill in 0 yuan in the freight column.

4. About after-sales service

We will calculate the number of throws when shipping, and there will be more damage. We also recommend that customers try their best to choose independent packaging to ensure the safety of goods.