[About packaging]

most of the products in the store are simple sealed bag packaging (very convenient for regular wearing), take it down and put it in sealed bag when not wearing, sealing it can effectively slow down the speed of oxidation decoloration, and use more durable.

About Express delivery]

our default STO Express is the system default. The freight that meets the free shipping standard will be automatically changed to zero. We promise to deliver the goods within 48 hours. In special circumstances, we will inform the customer by Wangwang. Generally, we will try our best to send the orders before 4:30 during the day. It takes 2 to 4 days in regular areas and 5 to 7 days in remote areas. Hong Kong, Taiwan and Macao can only be paid by SF Express. For more information, see customer service.

[About return and exchange]

because ornament is an emotional consumer goods. Some people like it, and some people don't like it. If it is not a quality problem and you want to exchange it within 3 days, you can contact customer service to change the payment. The freight must be borne by yourself! However, if there is any quality problem or damage during transportation, please contact Customer Service at the time. You need to take photos and upload them. After confirmation, we will also give you a replacement or refund! However, ornament is a handmade product, and it is normal to have some minor defects occasionally. Please understand that it is not the basis for returning goods or giving negative comments.

[About personal customization]

the company can provide customized processing services. Many production partners of the company have nearly 100 personnel, fast shipment, and more than 10 years of production experience ornament, you only need to provide samples or drawings to process the products you want. You need to pay the sample fee for processing and customization, and return it after shipment. For more information, see custom customer service.