Customer service instructions

for order ordering glasses, the basic regulations of our company are as follows:

1. The minimum order quantity is 1000-1500 (including 2-3 colors);

2. For product quotation, please inform the exporting country or region, and indicate the required quantity, delivery date,

the larger the quantity, the more discounts and offers.

3. LOGO printing, hanging card, bar code and other packaging accessories can be customized according to customer requirements.

4. Glasses packaging is charged separately according to the complexity.

5. Payment method: pay 30% deposit before producing large goods, and pay 70% balance before shipment

(40% deposit is required under special circumstances)

for more information, please call or write to discuss inquiry.

Tips:

1. Pay attention to buyers

1. All products in this store are taken in kind. Due to factors such as shooting conditions and light, the actual product may have slight color difference with the photo, the color difference caused by the difference of the respective display or the exposure of the camera shall be subject to the color and color of the actual object.

2. If you have any questions before purchasing, please contact Wangwang, leave a message or call us. We will answer you as soon as possible to avoid any objection after purchasing.

3. Please pay attention to timely communication and contact to avoid unnecessary misunderstanding caused by inaccurate information communication and transmission. Please forgive me for any inconvenience!
Discussion: Please try to ask clearly before shooting about the size and color, because the size of the picture is measured manually and there are errors. If you don't understand, please ask, don't be polite!

2. About delivery
the goods can be delivered on the same day before 4 pm every day. After the customer takes the goods and pays through Alipay, the customer service staff will hand over your order to the distributor in time to arrange the order according to the payment time. For large orders, you need to place an order for production, which requires a cycle. Please contact our customer service staff, and we will deliver the goods to you as soon as possible!

3. About express delivery. Freight
the company's domestic express delivery defaults to ZTO, Shunxin Jetta, and Yunda (the freight is set in the background. If you think the freight is high, you can contact customer service to send other cheap express, but it does not cover the stability and long time). Note: foreign items such as Taiwan, Hong Kong and Macao need to be paid by SF Express (if there is a designated freight department or door-to-door delivery, please leave a message after taking the product). For more information, please communicate with customer service.

IV. Large quantity of products
first of all, I would like to thank you for your support. Because we are wholesale and running at a low price, we usually take freight (mainly consignment). How much is the quantity, how far is the place, the logistics cost is high or low. The company does not bear any freight, but only bears the consignment and packaging of the goods. After the goods arrive, the transportation company will contact the local designated consignment department to pick up the goods by phone, generally, you must bring your ID card to pick up the goods. If you need to deliver the goods to your home, you need to consult with the transportation company. The cost of delivering the goods to your home is added by the transportation company. Sorry for the inconvenience! Freight is calculated in boxes, and we will try our best to save freight costs for you. The freight is subject to the freight company's bill.

V. Instructions for signing

when you receive the package, please do not rush to sign on mates receipt. Please open it in front of the courier to inspect the goods on the spot. If the product is damaged or the quantity is missing, please reject it! And contact the shopkeeper on the spot (there is a contact number on the express delivery list). Once you sign it, it means that you approve the quantity, content and integrity of the goods, and the shopkeeper will not be able to claim compensation from the courier company for the buyers! Please also forgive our store no longer bear the loss caused by the inconsistency, lack or damage of the goods! If you have any questions after receiving the item, please contact us in time! The shopkeeper works with the buyer to solve the problem. Make buyers 100% satisfied! Finally, I wish the buyer a happy shopping experience in this store!