1. Regarding express delivery, YTO Express is sent by default, and optional express delivery is not supported (you can contact customer service if you need to send SF Express). We will deliver the goods within 72 hours after the payment and freight are paid together. If there are special circumstances, we will contact you in advance.

2. As for logistics, freight is generally paid on arrival, and goods need to be picked up at the freight station. Delivery logistics can be provided by the customer (please provide Chenghai freight telephone) or we can choose a more suitable one for you! (Note: We can only help buyers estimate the freight of the goods. The actual freight is mainly based on the amount at the time of delivery. We can control the delivery time, but we can't tell the arrival time of the freight station correctly. Please understand, thank you!)

1. Buyers should carefully check the goods in front of the logistics and freight company personnel when picking up the goods. If the outer box is seriously deformed, damaged, packaging tape broken and damaged, and the sealing tape is incomplete, there are obvious signs of being unpacked and opened. Please check them in person. If you find any errors, you must negotiate with the logistics company to solve the compensation in person. If it cannot be solved, please do not take away the goods first, contact us at the freight station for negotiation; Otherwise, the goods will be accepted without objection after signing.

2. We deliver goods on behalf of customers and handle shipping procedures. Freight is paid on arrival. When picking up the goods, if there is any damage, the available freight will be guaranteed. Generally, we recommend that you do not pay in advance.

1. In principle, we do not accept returns. For products with quality problems, please feedback the product problems to our after-sales service within 5 days after receiving the goods (subject to the receipt time), and the after-sales service will register according to your situation, when the problem product accumulates to 20 kilograms, it will be returned by freight, and the freight will be borne by us! Those less than 20 kilograms are borne by the buyer. For the returned quality problems, the product is well packaged, and the original packaging must not be changed, the product must not be written, there must be no traces of use, no stick Mark charge on the product or tag, etc, otherwise, it is deemed to have been used and will not be returned! The returned products need to be accompanied by a list, indicating the quantity of the problem products, the problem and the order to which they belong, and will be sent together with the new order after the repair. If you feel that you cannot accept or are not sure that you can bear the return and exchange regulations, please raise an objection before ordering to avoid unpleasant shopping experience! If no objection is raised, it will be regarded as the default return rules. If the return rules are not fulfilled, the relevant fees incurred will be borne by the buyer. Remind again, if you have any objection, please be careful!!

2. Due to the particularity of toy products, which cannot be compared with household appliances, all toy products sold by our company do not implement the Three Guarantees policy. If problems arise after use, our company will not bear any responsibility, if within the scope of our ability, we will help solve these problems, but all related expenses incurred shall be borne by the customer. Special products shall be handled according to relevant agreements reached between our customer service personnel and customers.

1. All the products sold by us are strictly inspected by quality inspectors to ensure the quality of the products. However, due to various uncertain factors, our factory can only guarantee that 97-98% of the products have no problem after arrival, 2%-3% is exempt from liability.

2. The goods delivered by our firm are brand new. Before shipment, we will ensure that the product packaging is intact and tidy, and the outer box is firm. However, during the transportation of products, especially in some long-distance cities, some products may be damaged by transportation (for example, some are slightly scratched by collision, for example, some color boxes of color box packaging are slightly deformed, etc. Transportation is completed by a third-party logistics company, which is beyond our control. We will not be responsible for the damage caused by transportation. Transportation time is affected by weather, vehicle arrangement, traffic conditions and many other factors, and is not used as a reason for returning goods.

3. Our toys are cheap and good. They are worth the price. Some buyers feel that the workmanship is rough and defective after receiving the goods. They are not good materials. They are different from what they imagined, however, these are not quality problems. No matter what things are, they are not perfect. If you are too picky, please forgive me. Please consider and see clearly when buying. Please consult us if you don't know.

4. All dimensions are measured manually, and the error of 1-2cm is normal. All pictures are uploaded in real time. Due to different light and display, there will be some color difference. Please forgive me.

This clause shall take effect automatically when the customer decides to order our products without the need for signature and seal of both parties. If you do not agree to the above terms, please consider clearly and confirm your consent before ordering products with our company.