buyers must read

if you buy any products of this factory, please contact us in time if you have any quality problems or if you have less hair. We will solve the problems for you immediately and give you a satisfactory reply:

1 within 7 days after receiving the goods (subject to the receipt of the waybill), if any product with functional failure or quality problems is found, please contact us in time: it will not be accepted within the time limit. Once verified, not accepted.

2 considering that it is impossible for customers to check all products one by one after receiving the goods, we allow quality problems to be found within 7 days after receiving the goods, and we can exchange or return the goods to you.

3 we will try our best to satisfy the customer's specification of product color and style, but not necessarily 100%. All products are available on the shelves. Please order and pay directly! If there is no goods, our customer service will contact you immediately, please rest assured to buy.

4. If the buyer is not satisfied or has bad reasons, the product has no quality problems, and we will not return or exchange the product.

5 customers need to open the box to check whether the outer packing box is damaged or not when receiving the goods. If any product is damaged due to transportation problems, please contact the relevant transportation company to issue a certificate with official seal, and provide this certificate to us, and we will assist the customer to make a claim. If the goods are damaged or lost due to logistics, we will not bear relevant responsibilities.

6 All customers should protect the integrity of product packaging, complete accessories or related materials, and if the product itself has quality problems, we will exchange the product within the specified time; (The freight for the individual replacement is borne by the customer. It is recommended to replace the next order.)

7 if the package of the returned product is incomplete, the accessories or related materials are incomplete; Unauthorized repair and modification; Not used and preserved according to normal methods; Beyond the warranty period of the product; The returned product is labeled, fraud, we will not bear the return.

8 when the customer finds the product quality problem, please return it to our company by ordinary express. The freight is paid in advance by the customer. After receiving the goods, the company will make up the freight and the actual cost of the goods according to the Express list, if the customer returns the product directly without communicating with the customer service, we will not accept it. Thank you for your cooperation, and the communication starts from your heart.

9 if you are satisfied with our products and services, please leave your valuable praise and suggestions. We will constantly absorb good opinions and suggestions and constantly improve our mall, provide more products and services.