(Please read this agreement carefully before ordering the product)

1. Does the car need to be assembled after it arrives?

A: If necessary, the cars we send are generally 85% semi-finished products, and the basic parts are assembled. Due to the nature of the industry and transportation regulations, some prominent parts need to be assembled by ourselves after arrival, for example: Pedal, cushion, handlebar, front wheel, etc.

Mountain bike installation video website: http://www.tudou.com/programs/view/Ir6XHYCQlIw/

bicycle installation and debugging video website: http://www.tudou.com/programs/view/Lirp_ugDDGU/

2. Are there invoices, instructions, certificates of conformity and warranty cards?

Answer: There is no invoice, certificate of conformity and warranty card, and it cannot be guaranteed. There are warranty terms behind, you can take a closer look.

3. What Express is sent? How many days after payment? How many days after shipment?

A: Our default Express is Tiantian Express. Please contact our customer service if you are less than every day. Bicycles are large items and need to be distributed one by one in the warehouse and packed strictly. Therefore, the goods can be delivered within 48 hours after payment. The goods will arrive 3 to 5 days after shipment in general areas, and some remote areas will take 5 to 8 days. Weather and other irresistible factors may be delayed. Because we are also customers for express delivery, we cannot accurately grasp the transportation time. I hope you can understand!

4. Will there be wear and tear during transportation?

A: Because our bicycles are large items, strict packaging measures have been taken before shipment. Due to the product characteristics of this industry, it is inevitable that there will be bumps and wear during transportation, which may cause some minor scratches on the car. I hope you can understand. If you cannot accept buyers, Please purchase with caution.

5. Our store strives to achieve 100% customer satisfaction. Please forgive me for any mistakes. Mutual understanding hopes to have a pleasant transaction.

6. Our store will not accept the color difference of product pictures caused by different monitors.

Free warranty items and duration
1 "the frame will naturally crack, desoldering, break and replace for free within three years from the date of receipt:
2 "front fork, handlebar, Rim natural cracking, desoldering, breaking, free replacement within half a year from the date of receipt:
3> If the front, rear and middle three sets of shafts and flywheels are broken or fall off, they will be replaced free of charge within three months from the date of receipt.
Items not covered by warranty:
1> expired warranty period
2 "brake cable, brake rubber block, hand grip shift cables, saddle leather surface, inner and outer tire and other wear-resistant accessories are not covered by the warranty.
3. Parts damage caused by improper use, maintenance or collision, fall injury, overload use, and other abnormal riding caused by chemical substances:
4 "commercial taxis will not be replaced:
5. If the damaged parts are not replaced in time due to the damage of vulnerable parts, the relevant parts will not be replaced free of charge:
6 "damage caused by private disassembly, modification, replacement of accessories, etc.
Please check the warranty policy before ordering. If you cannot accept it, please do not order it. Once you place the order, you will accept this warranty policy.